Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Skills
  • Acute and rehabilitative care
  • Clinical training
  • Healthcare expertise

  • Kronos timekeeping
  • Troubleshooting
  • Data Management
Education and Training
Lone Star College System Spring, TX Expected in 05/2019 Associate of Science : - GPA :
West Texas A&M University Canyon, TX Expected in 05/2021 Bachelor of Science : Health Sciences - GPA :
Certifications
  • Certified BLS, American Heart Association Basic Life Support Course - 2021
  • Certified BLS, American Red Cross Basic Life Support Course - 2021
  • Patient Care Tech, HCA StarTech Program - 2021
Experience
Deaconess Health System - Patient Care Technician
Eldorado, IL, 07/2021 - Current
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Optimized patient satisfaction, assisting senior leadership with medical procedures while explaining all exams and processes.
  • Collected and labeled specimens to prepare for delivery to laboratory.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Restocked unit frequently with necessary medical supplies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Kept instruments and equipment clean and sanitized.
  • Assisted with patient admissions, discharges and transfers.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Assisted patients with essential ambulatory care for transport to and from facility.
Lee Enterprises, Incorporated - Vietnames Teacher
Wisconsin Dells, WI, 08/2017 - Current
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Helped students build learning and study skills to achieve educational goals.
  • Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
  • Established course websites to make updated handouts and other resources available to students at all times.
  • Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
  • Taught students to exercise problem solving methodology and techniques during tests.
  • Differentiated instruction according to student ability and skill level.
Cargo Largo - Patient Care Technician/Patient Care Assistant
Independence, MO, 04/2021 - 07/2021
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Assists patients with activities of daily living, providing basic nursing care to non-acutely ill patients and assisting in maintaining a safe and clean environment.
  • Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his/her unit.
  • Assist the licensed nursing personnel in meeting the education, physical, and psychosocial needs of patients based on their age-specific needs.
  • Involve the patient, parent, and family/significant other in the plan of care.
  • Respond in a timely manner to requests for information or follow-up with physician, staff or patient issues.
  • Responded promptly to patient call lights to provide physical and emotional support.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Sands Of Kahana - Administrative Assistant
Phoenix, AZ, 01/2020 - 06/2021
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Maintained inventory in supply closet to prevent shortages.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Zero Degrees Bubble Tea - Cashier Team Lead
City, STATE, 08/2018 - 08/2020
  • Contributed abilities during heaJessica work periods and to cover missing employees to uphold strong service levels for customers.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers promptly and responded to questions.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Prepared special orders for shipment.
  • Distributed new merchandise efficiently to different departments.
  • Processed returned items in accordance with store policy.
  • Collaborated with senior management to optimize teams with department transfers and promotions for skilled workers.
Ross - Administrative Assistant
City, STATE, 03/2022 - Current
Company Name - Cashier
City, State, 01/2016 - 07/2017
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Received payments for products and issued receipts.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

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Resume Overview

School Attended

  • Lone Star College System
  • West Texas A&M University

Job Titles Held:

  • Patient Care Technician
  • Vietnames Teacher
  • Patient Care Technician/Patient Care Assistant
  • Administrative Assistant
  • Cashier Team Lead
  • Administrative Assistant
  • Cashier

Degrees

  • Associate of Science
  • Bachelor of Science

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