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Patient Care Technician, ICU/HUC Resume Example

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PATIENT CARE TECHNICIAN, ICU/HUC
Professional Summary
Skills
  • Infection Control Standards
  • Hospice and Palliative Care
  • Feeding Assistance
  • Patient Care
  • Dementia Knowledge
  • Patient Bathing
  • HIPAA Compliance
  • Professional bedside manner
  • Patient-focused care
  • Tube feedings and medications familiarity
  • Medical Records Management
Work History
Patient Care Technician, ICU/HUC10/2019 to Current
Miami Valley Hospital Main – Dayton, OH
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Supported patient admissions, discharges and transfers to promote team efficiency.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Organized medical charts for patients by assembling new admission pages and adding appropriate pages to charts.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Cared for patients by providing helping, personal care and ambulation.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Maintained, sanitized and cleaned equipment and instruments to meet patient needs.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to Nurse.
  • Assisted patients with activities of daily living under guidance of Nurse.
  • Organized and maintained general supply storage areas.
  • Answered over 40 light or bell calls per shift to respond to patient requests and needs.
Center Manager05/2009 to 11/2019
Advance America Aka First American Loans – Hamilton , Ohio
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Devised and deployed successful marketing strategies, dramatically boosting store ranking.
  • Checked facility, employee work and service levels to maintain compliance with company and industry standards.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Directed daily operations.
  • Managed work and performance of more than 4 employees.
  • Trained employees on proper performance of mortgage loans and customer service.
  • Built and lead high-performance team focused on achieving sales and service goals.
  • Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
  • Reviewed and edited loan agreements to promote efficiency and accuracy.
  • Engaged employees in business processes with positive motivational techniques.
  • Evaluated loan applications against outline specifications to approve, reject or recommend adjustments files.
  • Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
  • Protected company assets with strategic risk management approaches.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Submitted loan applications to loan underwriter for verification and recommendation.
  • Assessed budget plans and present costs to forecast trends and recommend changes.
  • Boosted branch sales by developing and deepening customer loyalty through incentive programs.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Assessed employee performance and developed improvement plans.
State Tested Nursing Assistant08/2019 to 10/2019
Vancrest Health Care Centers – Eaton, Ohio
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Performed basic standardized wound care procedures by applying hot and cold packs and applying dressings and bandages to patients.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Assisted patients in range-of-motion exercises through walking and helping them move extremities.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
Education
High School Diploma06/2005Eaton High School- Eaton, OH
LPN: NursingHondros College of Nursing- Westerville, OH
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Resume Overview

Companies Worked For:

  • Miami Valley Hospital Main
  • Advance America Aka First American Loans
  • Vancrest Health Care Centers

School Attended

  • Eaton High School
  • Hondros College of Nursing

Job Titles Held:

  • Patient Care Technician, ICU/HUC
  • Center Manager
  • State Tested Nursing Assistant

Degrees

  • High School Diploma 06/2005
    LPN : Nursing

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