Patient Care Technician resume example with 16+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use. expertise in patient support developed over 11 years of healthcare experience. Professional in supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.

  • Bedsore Prevention
  • Mobility Assistance
  • Linen Replacements
  • Output Monitoring and Reporting
  • Observation Documentation
  • Caregiver Relations
  • Activities of Daily Living ADL Support
  • CPR Certification
  • Blood Sugar Monitoring
  • First Aid Certification
  • Multitasking and Prioritization
  • Patient Care Quality
  • Time Management
  • Willingness to Learn
  • CNA Certification
  • Basic Life Support
  • Patient Safety Management
  • HIPAA Compliance
  • Medical Terminology
Work History
07/2012 to Current
Patient Care Technician Memorial Sloan-Kettering Cancer Center West Harrison, NY,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Supported patient admissions, discharges and transfers to promote team productivity.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Transported patients between rooms and appointments or testing locations.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
02/2012 to 06/2012
Resident Assistant Amita Health Oneonta, AL,
  • Assisted residents of both assisted living and memory care communities with daily hygiene, including dental and mouth care, bath functions and hair care.
  • Changed bed linens, dumped trash and smoothly handled maintenance issues to promote resident comfort.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Developed rapport to create safe and trusting environment for care.
  • Assisted residents in preparing for activity and social programs.
  • Supervised daily activities and provided assistance to staff.
  • Mentored and supervised groups of residents on on-site and off-site environments.
  • Maintained clean, safe and well-organized patient environment.
  • Promoted positive relations between residents and staff.
  • Skilled memory care
03/2005 to 01/2012
Shift Lead Manager Pitney Bowes Shelton, CT,
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Skilled at receiving and processing banking transactions
  • Knowledge of proper cash handling procedures
  • Cash drawer maintenance
09/2010 to 03/2011
Medical Technician Brigham And Women's Faulkner Hospital Boston, MA,
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Obtained pre- and post-treatment vital signs and weight.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
Expected in
No Degree:
Temple College - Temple, TX
Expected in 08/2010
Certified Nurse Aide: Nursing
Barbara Bees School of Nurse Aide Training - Temple Texas,
Expected in 06/2007
High School Diploma:
Belton High School - Belton, TX
  • CNA - Certified Nursing Assistant
  • BLS

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Resume Overview

School Attended

  • Temple College
  • Barbara Bees School of Nurse Aide Training
  • Belton High School

Job Titles Held:

  • Patient Care Technician
  • Resident Assistant
  • Shift Lead Manager
  • Medical Technician


  • No Degree
  • Certified Nurse Aide
  • High School Diploma

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