Proficient and caring Nursing team member offering over 5 years of patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Skills
Healthy meal preparation
Medical laboratory procedures
Patient services
Privacy and confidentiality
Feeding Assistance
Patient Care
HIPAA Compliance
Patient Assistance
Patient Bathing
Infection Control
ADLs Assistance
Professional bedside manner
Adaptable
Culturally-competent care
High level of autonomy
Strong clinical judgment
EMR / EHR
Patient and family advocacy
Collecting vitals
Tracheostomy Care
Work History
Patient Care Technician, Emergency Department, 01/2019 - Current Alliance Community Hospital – Navarre, OH,
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Helped patients maintain healthy skin by checking wounds, and bathing bedbound individuals.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Supported patient admissions, discharges and transfers to promote team efficiency.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Supported patients and family members with confident, soothing approach as they handled medical crises.
Organized and maintained general supply storage areas.
Documented observations and baseline measurements in medical records.
Transported elderly patients to and from facilities and performed essential ambulatory care.
Medical Assistant, 08/2018 - 01/2019 American Family Care, Inc. – Hendersonville, TN,
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Maintained detailed records of test results by entering data and patient information into computer.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Sanitized, restocked and organized exam rooms and medical equipment.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Oriented and trained new staff on proper procedures and policies.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Obtained client medical history, including medication information, symptoms and allergies.
Cashier, 05/2015 - 01/2018 Lowell General Hospital – North Chelmsford, MA,
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reviewed and resolved differences between accounting information and cash drawer.
Educated customers on promotions to enhance sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Used cash registers and POS systems to request and record customer orders and compute bills.
Counted cash in register drawer at beginning and end of shift.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Assisted customers by answering questions and fulfilling requests.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Medical Assistant, 05/2016 - 08/2017 American Family Care, Inc. – Niceville, FL,
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Identified process improvements in day-to-day functioning of department.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Maintained detailed records of test results by entering data and patient information into computer.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Sanitized, restocked and organized exam rooms and medical equipment.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Collected and documented patient medical information such as blood pressure and weight.
Tested and recorded blood glucose levels.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
High School Diploma: , Expected in 05/2015 - Sussex Central High School - Georgetown, DE GPA:
Associate of Science: Nursing, Expected in 05/2021 - Delaware Technical And Community College - Owens - Georgetown, DE GPA:
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