Livecareer-Resume

Patient Care Technician Emergency Department Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Focused Medical professional versed in patient assessment, emergency care. Reliable and efficient with 2+ years of quality performance in patient-facing. Accustomed to providing critical care in dynamic environments.

Skills
  • Direct patient care
  • Emergency vehicle operation
  • EMR / EHR
  • Patient management
  • Infection control and aseptic procedures
  • Triaging
  • Patient privacy
  • Patient assessments
  • Disease prevention
  • Process and procedure development
  • Privacy and confidentiality
  • Organized
  • Continuous improvements
  • Drug abuse prevention
  • Abuse identification
  • Stockroom organization
  • Service orientation
  • Anatomy
  • Understanding of human behavior
  • Strong knowledge of body mechanics
  • Customer consultation
  • Critical judgment
  • Relationship building and management
  • Marketing and advertising
  • Clerical procedures
  • Physical Strength
  • Safety and sanitation training
  • Excellent phone etiquette
Work History
Patient Care Technician Emergency Department, 08/2019 to Current
Atlantic Health SystemScotch Plains, NJ,
  • Monitored patient status during ambulance transport and transfer.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Assessed situation severity of emergent medical incidents and provided care accordingly.
  • Demonstrated strong commitment to quality care through continuous training and development.
  • Executed well-informed critical decision making in high-pressure situations.
  • Administered tests and medication to stabilize patients in field or in transit.
  • Evaluated patient vital signs and status to determine care needs.
  • Communicated with lucid patients to gather incident and medical history information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
  • Determined and recommended methods to address improvement opportunities.
  • Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components.
  • Improved quality processes for increased efficiency and effectiveness.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
Patient Care Technician Emergency Department, 05/2017 to Current
Atlantic Health SystemTotowa, NJ,
  • Administered tests and medication to stabilize patients in field or in transit.
  • Evaluated patient vital signs and status to determine care needs.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Executed well-informed critical decision making in high-pressure situations.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Communicated with lucid patients to gather incident and medical history information.
  • Assessed situation severity of emergent medical incidents and provided care accordingly.
  • Demonstrated strong commitment to quality care through continuous training and development.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Calibrated instruments and scales in production area and quality lab.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
Licensed Massage Therapist, 02/2015 to 03/2017
Taos Ski Valley IncTaos Ski Valley, NM,
  • Sanitized and cleaned massage therapy and common rooms.
  • Spoke with clients regarding health history, expectations, services and procedures for over 100% customer satisfaction.
  • Maintained inventory of all care products and made sure equipment and selling areas were fully stocked and organized.
  • Performed 32 hours of massage per week for over 100 clients with wide range of therapeutic methods, including hot stone, Swedish, deep tissue, sports and pregnancy.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and enthusiastic attitude to maintain 100% customer satisfaction rates.
  • Provided daily clients with individualized and detailed information on relaxation, postural improvement, stretching and strengthening.
  • Maintained clients' treatment records and designed long-term care programs for return customers.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with over 30 daily customers.
  • Transported soiled linens to laundry facilities.
  • Prepared all items for photo shoots by removing tags, buffing surfaces and arranging layouts.
  • Communicated any relevant schedule changes to spa supervisor.
  • Entered client information into databases quickly and with minimal errors.
  • Maintained solid knowledge base of all spa and resort products and services.
  • Refilled professional spa products as necessary.
  • Entered customer demographic and preference data on salon computer database.
  • Drained, cleaned and filled mineral tubs for guests after each use.
  • Handled guest complaints calmly and professionally.
  • Cleaned spa according to State of Illinois safety and sanitary regulations.
  • Remained polite when speaking with difficult guests on phone.
  • Maintained expert knowledge and awareness of spa appointment availability.
  • Anticipated spa and salon guest concerns and addressed in direct fashion.
  • Served as a point of contact for members and guests for information on spa products and services.
  • Followed through with client requests to resolve problems.
  • Promptly attended to guest needs concerning fitness room, locker room and relaxation area.
  • Maintained front desk workstation by keeping it clean and organized.
  • Directed telephone calls to appropriate departmental personnel.
  • Carefully maintained financial filing system.
  • Inventoried, ordered and stocked salon product line.
  • Promoted salon-exclusive products to increase retail sales.
  • Followed pre-assigned opening and closing procedures for each spa station to keep areas properly sanitized and ready for next client.
  • Performed inventory and restocking assignments as necessary.
  • Called clients to confirm upcoming appointments.
  • Managed all front desk tasks, including maintenance of client records and lab data.
  • Communicated all client reservations to appropriate staff.
  • Consistently followed all required protocols for scheduling spa appointments.
  • Organized sales area and work station to showcase and increase sales by.
  • Provided clients with detailed instructions on how to fill out intake forms.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Offered appointment information updates and rescheduling to guests.
  • Greeted spa guests in warmly to create positive first impression of spa.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
  • Processed guest credit card information for salon services.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
  • Oversaw upkeep of entire facility and notified maintenance for service repairs.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Education
High School Diploma: , Expected in 12/2012
Illini Central - Mason City,
GPA:
: Massage Therapy, Expected in 04/2014
Midwest Technical Institute - Springfield, IL
GPA:
Associate of Science: Pre- Nursing, Expected in 05/2021
Lincoln College - Lincoln, IL
GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

82Good

Resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Illini Central
  • Midwest Technical Institute
  • Lincoln College
Job Titles Held:
  • Patient Care Technician Emergency Department
  • Patient Care Technician Emergency Department
  • Licensed Massage Therapist
Degrees
  • High School Diploma
  • Associate of Science

Similar Resume

View All
Patient Care Technician Emergency Department
Patient Care Technician, Emergency Department
CNA/Patient Care Technician, Emergency Department