Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Established Patient Care Technician offering CPR certified, clinical training in acute care, medical-surgical, skilled nursing, psychiatric, geriatric and rehabilitation units. Administered and assisted with glucose testing, injections, feedings and colostomy care. Proficient in nursing documentation, assessment and decision-making. Calm and effective in pressured and emergent situations.

  • Acute and rehabilitative care
  • Clinical training
  • Broad medical terminology knowledge
  • Mobility assistance
  • Flexible
  • Infection control standards
  • Patient positioning understanding
  • Sterilization techniques
  • Cultural awareness and sensitivity
  • Documentation procedures expert
  • Patient relations
  • Helping with medication
  • Collecting vital signs
  • Infection control procedures
  • Quick problem solver
  • Collecting specimens
  • Calm and level-headed under duress
  • Catheter change and preparation
  • Grooming and bathing assistance
  • Monitoring fluids
  • Performing patient intakes
11/2020 to Current
Patient Care Technician Northside Hospital Johns Creek, GA,
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Assisted with patient admission, discharge and transfer to maximize facility efficiency.
  • Performed minor housekeeping tasks, including sanitizing and trash removal to keep patient areas clean and sanitized.
  • Delivered outstanding care based on physical, psychological, educational and related criteria for patients.
  • Used hospital devices, including hoyer lift devices to transport and lift patients.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Monitored and charted fluid intake and output to stay current on patient conditions.
  • Kept unit well-stocked and efficient with necessary medical supplies.
  • Supported nurses in daily patient care activities by taking vital signs, documenting patient observations.
  • Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
07/2017 to 12/2020
Residential House Manager Merakey Hunker, PA,
  • Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
  • Taught life skills, including completing chores and cooking meals and offering positive reinforcement.
  • Mitigated risk by ensuring regulatory compliance for required licensing.
  • Assisted in defining roles for parolees and members of household, creating environment of personal responsibility for words and behavior
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Communicated with patients with compassion while keeping medical information private.
  • Facilitated bereavement groups and provided counseling and emotional support to help residents cope with loss.
  • Developed and deepened relationships with residents and fellow staff.
  • Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
  • Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
  • Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
07/2012 to 11/2020
Direct Support Professional Trudeau Memorial Center Warwick, RI,
  • Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
  • Supported and encouraged psychiatric patients to promote health and wellness.
  • Documented client progress in charts and logbooks.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Monitored and reported clients' progress.
  • Transported clients to doctor's appointments and other related errands.
  • Monitored client's well-being, safety and comfort under direction of physician.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Administered necessary medications as directed by care plan.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
  • Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Checked mail, shopped for groceries and handled bill payments.
Education and Training
Expected in 12/2020
LPN Certificate : LPN
Tennesse College Of Applied Technology - Shelbyville, TN
Expected in 06/2015
Associate of Applied Science: Pre Nursing
Motlow State Community College - Tullahoma, TN

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School Attended

  • Tennesse College Of Applied Technology
  • Motlow State Community College

Job Titles Held:

  • Patient Care Technician
  • Residential House Manager
  • Direct Support Professional


  • LPN Certificate
  • Associate of Applied Science

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