Patient Care Technician/CNA Resume Example UC Health

PATIENT CARE TECHNICIAN/CNA

Professional Summary

Proactive individual focused on delivering high-quality patient/customer-centered care. Skilled in overseeing acute and chronic conditions in the health care setting and skilled in meeting multiple demands in both the customer service and patient care settings. Dependable, reliable, and effective worker.

Work History

UC Health- Patient Care Technician/CNA
Fort Collins, CO01/2020 - Current

Offered direct physical care and basic nursing procedures and treatments for patients in stable condition under general supervision of RN.
Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
Recognized patient and family reactions to hospitalization, illness, procedures and staff and initiated supportive measures.
Maximized patient safety, employed interventions and interacted with patient to increase engagement and redirect behavior.
Maintained knowledge and skills necessary to meet developmental needs of patients and recognized need for continuing development.
Attended in-service programs to complete ongoing and annual organizational and departmental requirements topromote highest standard of customer relations principles for patients, visitors and fellow staff members.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Employed mobility devices and hoyer equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

Safeway- Front End Manager
Fort Collins, CO10/2014 - Current

Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Motivated employees to perform at peak productivity with morale-boosting programs.
Maintained strong customer relations and effective customer service standards.
Evaluated employee performance and made recommendations for improvements.
Maintained accurate, current and compliant financial records by monitoring and addressing variances.
Managed shelf inventory and customer-focused loss prevention strategies.
Worked with security staff and law enforcement on shoplifting and vandalism response.
Oversaw cash flow of store, including cashier operations, bookkeeping and security.
Supervised and guided new employees on work duties and responsibilities while responding quickly to questions, which improved understanding of job responsibilities.
Participated in bookkeeping at the beginning of shifts to keep track of money flow in and out of the store

Safeway- Barista
Trinidad/Fort Collins , CO10/2014 - 08/2020

Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every hour.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Recommended products based on solid understanding of individual customer needs and preferences.
Educated coworkers and customers about new products.
Maintained regular and consistent attendance and punctuality.
Complied with standards for merchandising, stocking and storing product.
Cultivated ability to recall customers' names and address each by name.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Cooke Motor Company - Accounts Payable Clerk
Trinidad , CO07/2018 - 01/2019

Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Organized budget documentation and tracked expenses to maintain tight business controls.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Verified vendor accounts by reconciling monthly statements and related transactions.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Disbursed petty cash by recording entries and verifying documentation.
Kept vendor files accurate and up-to-date to expedite payment processing.
Compiled budget figures by reviewing past budgets, evaluating estimated income and assessing expenses.
Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.

Skills

Recording vital signs
Observing responses
Supporting personal needs
Companionship and emotional support

Patient-focused care
Bookkeeping
Training and Development
Effective Planning

Education

Primero Jr Sr High SchoolWeston, CO05/2016High School Diploma

Certifications

CPR/BLS certified

Resume Overview

Companies Worked For:

UC Health
Safeway
Cooke Motor Company

School Attended

Primero Jr Sr High School

Job Titles Held:

Patient Care Technician/CNA
Front End Manager
Barista
Accounts Payable Clerk

Degrees

High School Diploma

Patient Care Technician/CNA Resume Example

Resume Score: 80%

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