Patient Care Technician/Certified Phlebotomist Resume Example Company Name

PATIENT CARE TECHNICIAN/CERTIFIED PHLEBOTOMIST

Professional Summary

Hard-working Patient Service Technician/ Medical Assistant with a Bachelor of Science Degree (B.S.) in Healthcare Administration (4.0 GPA), with 10 years of work experience. Aiming to leverage academic experience and a proven knowledge of customer communications, customer satisfaction, and workflow planning to successfully fill the role at your company. Frequently praised as efficient by my peers, I can be relied upon to help your company achieve its goals.

Skills

Excellent knowledge in EMR , EHR system,
Electrocardiogram (EKG)
Centrifuge
Microsoft Word, Excel, MS Office
Insurance Verification
Aliquoting
Patient Preparation
American Heart Association CPR certified

Medical office administration
Very knowledgeable in EPIC, Centricity, eClinical works software
Billing, ICD-10
Phlebotomy
Collecting specimens
Patient Care
Vital Signs Measurement
Patient Care Planning

Work History

Medical Assistant, 11/2019 to Current
Company Name – City, State

Completed clinical procedures and gathered patient data for interpretation by physician.
Maintained detailed records of test results by entering data and patient information into computer.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Sanitized, restocked and organized exam rooms and medical equipment.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Gathered forms, copied insurance cards to collect patient information for billing and insurance filing.
Reviewed and sent medical records to other physicians upon request.
Called and faxed pharmacies to submit prescriptions and refills.

Patient Care Technician/Certified Phlebotomist, 08/2018 to Current
Company Name – City, State

Collect fluid or tissue samples, using appropriate collection procedures
Dispose of blood or other bio hazard fluids or tissue, in accordance with applicable laws, standards, or policies
Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies
Document route of specimens from collection to laboratory analysis and diagnosis
Draw blood from capillaries by dermal puncture, such as heel or finger stick methods
Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
Explain fluid or tissue collection procedures to patients
Match laboratory requisition forms to specimen tubes
Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use
Calibrate or maintain machines, such as those used for plasma collection
Collect specimens at specific time intervals for tests, such as those assessing therapeutic drug levels
Conduct standards tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears, or peak and trough drug levels tests
Enter patient, specimen, insurance, or billing information into computer
Process blood or other fluid samples for further analysis by other medical professionals
Train other medical personnel in phlebotomy or laboratory techniques
Transport specimens or fluid samples from collection sites to laboratories
All administration work for running the PSC (Patient Care Center)
Documented observations and baseline measurements in medical records
Obtained biological specimens for ordered tests and prepared for laboratory transport
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing the office
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
Maintained privacy of patients information
Received, recorded and filed medical payments by check, cash and credit card
Efficiently performed insurance verifications, pre-certifications and pre-authorization functions
Entered procedure codes and diagnosis codes into medical billing software

Medical Assistant, 06/2018 to 08/2018
Company Name – City, State

Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
Interview patients to obtain medical information and measure their vital signs, weight, and height
Clean and sterilize instruments and dispose of contaminated supplies
Prepare and administer medications as directed by a physician
Show patients to examination rooms and prepare them for the physician
Explain treatment procedures, medications, diets, or physicians' instructions to patients
Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
Perform routine laboratory tests and sample analyses
Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests
Change dressings on wounds
Set up medical laboratory equipment
Inventory and order medical, lab, or office supplies or equipment
Perform Platelet Rich Plasma (PRP) treatments on patients
Assisted in regenerative medicine treatments with stem cells on patients on areas such as arthritic knees, damaged spinal discs, or painful hips
Perform Botox procedures to patients with pain

Senior Medical Assistant, 07/2014 to 07/2017
Company Name – City, State

Conduct blood tests for transfusion purposes and perform blood counts
Cut, stain, and mount tissue samples for examination by pathologists
Supervise or instruct other technicians or laboratory assistants
Record patients' medical history, vital statistics, or information such as test results in medical records
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
Interview patients to obtain medical information and measure their vital signs, weight, and height
Clean and sterilize instruments and dispose of contaminated supplies
Show patients to examination rooms and prepare them for the physician
Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures

Medical Assistant, 03/2013 to 07/2014
Company Name – City, State

Updated inventory, expiration and vaccine logs to maintain current tracking documentation
Collected and documented patient medical information such as blood pressure and weight
Maintained detailed records of test results by entering data and patient information into computer
Explained procedures to patients to reduce anxieties and increase patient cooperation
Performed clerical duties, such as word processing, data entry, answering phones and filing
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
Oriented and trained new staff on proper procedures and policies
Collected histories, and vitals from all patients
Directed patients to examining rooms and coordinated transportation assistance as necessary
Sanitized, restocked and organized exam rooms and medical equipment

Education

B.S: Healthcare Administration, 2018
UNIVERSITY OF PHOENIX - City

Associate of Applied Science: Medical Assisting, 05/2009
ASA College - City, State

Resume Overview

School Attended

UNIVERSITY OF PHOENIX
ASA College

Job Titles Held:

Medical Assistant
Patient Care Technician/Certified Phlebotomist
Senior Medical Assistant

Degrees

B.S : Healthcare Administration , 2018
Associate of Applied Science : Medical Assisting , 05/2009

Patient Care Technician/Certified Phlebotomist Resume Example

Resume Score: 80%

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