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patient care technician resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Knowledgeable medical professional with strong background in clinical environments, advanced dermatology skills. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Provides friendly and helpful patient interactions to improve satisfaction ratings and patient loyalty.

Skills
  • Charting expertise
  • Professional bedside manner
  • Specimens collection and processing
  • Wound care
  • Strong medical ethic
  • Triaging patient concerns
  • Dermatology training
  • Electronic Health Records Management
  • Patient education and counseling
  • Broad medical terminology knowledge
Education and Training
Washburn University Topeka, KS Expected in Bachelor of Science : Radiologic Technologists - GPA :
Allen County Community College Burlingame, KS, Expected in Associate of Science : Pre-Radiologic Technologists - GPA :
Bryan University Topeka, KS Expected in 05/2007 Associate of Science : Clinical Medical Assistant - GPA :
Certifications
  • First Aid/CPR
Experience
Kroger - Patient Care Technician
Brighton, CO, 09/2020 - Current
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Kept unit well-stocked and efficient with necessary medical supplies.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
  • Assisted with patient admission, discharge and transfer to maximize facility efficiency.
  • Perform EKG's as ordered by physicians and nursing staff
  • Perform Bladder Scanner on patient per order on patients chart
Atrium Health - Registered Medical Assistant
Rock Hill, SC, 01/2016 - 05/2020
  • Prepared patients for examinations, updated medical histories, answered general questions and prepared patients for by explaining process.
  • Prepared treatment rooms for patients, including cleaning surfaces, restocking supplies, set up of trays, and sterile fields for office procedures.
  • Assisted with procedures such as biopsies, excisions, ED&C’s, and Mohs procedures conducted in-office.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Applied Unna boot per provider order
  • Performed routine HCG testing for monthly patients
  • Assisted with Collection and labeled biological specimens and packaged for laboratory transport to complete important diagnostic tests.
  • Removal of sutures and stables per provider orders.
  • Preformed routing tuberculosis for testing, intramuscular and subcutaneous injections per provider clinical orders.
  • Assisted with providers with patient assessment prior to therapy. Completed PDT treatment protocols, treatments, pre-procedure and pos-procedure instructions.
  • Acted as liaison between providers, patients and patient’s family, answering questions regarding medications, procedures, test results, and physician instructions.
  • Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy dermatologist office with 3 providers.
  • Mohs histology technician (trained in-house).
  • Prepared histologic slides for human tissue samples via processing, cutting, embedding, staining, and mounting.
  • Performed various troubleshooting tasks, including integration of new EMR updates and compiling education material for clinical and to combat assembly issues.
  • Help enforce adherence to MIPS clinical criteria, answered coworkers' questions and trained new personnel on office protocols.
  • Digitized medical records and organized files in EMA
  • Orchestrated and preformed booths for preventive dermatology educational purposes at health care fairs for community and business organizations.
  • Orchestrated and assisted with skin cancers screenings.
  • Gathered information to file appeals for medication denials and minimized inaccuracies by maintaining accurate records of approvals.
Atrium Health - Registered Medical Assistant
Kannapolis, NC, 07/2007 - 01/2016
  • Compile patient work ups of common complaints, vital signs, duration, signs and symptoms on EMR
  • Maintained standards for PQR and Meaningful Use
  • Remove sutures and packing.
  • Anesthetize subcutaneous, dermal, and intradermal areas.
  • Prepare and assist with all surgical procedures.
  • Trained in-house on MOHS and Frozen Sections procedures.
  • Perform comedone extractions.
  • Schedule and book appointments.
  • Preform Prior Authorization for medications and procedures.
  • Assisted with writing and calling in prescriptions to various pharmacies.
  • Trained new employees.
  • Preformed intralesional Kenalog injections.
  • Preform fungal and aerobic cultures.
  • Preform laser treatments for acne and rejuvenation.
  • Maintains office supply stock.
  • Compile employee office schedule.
  • Assisted with surgical and non-surgical procedures including biopsy, ED&C's, excisions and Mohs procedures.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Atrium Health - Registered Medical Assistant
Mint Hill, NC, 03/2007 - 07/2007
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Measured vital signs, pulse rate, temperature, blood pressure, weight, and height.
  • Performed EKG's.
  • Refilled medications for patients per physician order.
  • Gave injections per physician order.
  • Performed phlebotomy to collect specimens per physician orders.
  • Performed urine analysis and testing.
  • Recorded Information on patients charts, as well retrieving information form charts.
  • Compiled charts for new patients.
  • Answered telephones and scheduled appointments.
  • Assisted with pap smears and skin biopsies.
Activities and Honors
  • Member Phi Theta Kappa Honor Society
  • Community Volunteer - Skin Cancer Screenings, various sites
Additional Information
  • Registered Medical Assistant - AMT
  • Certification trainer with EHR technology for Modernizing Medicine
  • Regenlite Laser Certification
  • Microsoft Word, Excel, PowerPoint

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Resume Overview

School Attended

  • Washburn University
  • Allen County Community College
  • Bryan University

Job Titles Held:

  • Patient Care Technician
  • Registered Medical Assistant
  • Registered Medical Assistant
  • Registered Medical Assistant

Degrees

  • Bachelor of Science
  • Associate of Science
  • Associate of Science

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