patient care technician resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

Compassionate Patient Care Technician and soon to be RN offering CPR certified, clinical training in medical-surgical, geriatric, oncology, and hospice units. Administered and assisted with glucose testing, blood draws, feedings, colostomy care, and hospice and post-mortem care. Proficient in documentation, assessment and decision-making. Calm and effective in pressured and emergent situations.

  • Healthcare expertise
  • Calm and level-headed under duress
  • CPR Certification with RQI partnering
  • Time Management
  • Communication
  • Customer Service Skills
  • Problem Solving/ Critical Thinking
  • Caring and compassionate
  • Working well with groups/other people
  • Creativity
University Of Pittsburgh Medical CenterMars, PA,
  • I currently work for Ball Memorial Hospital as a PCT, here I work directly with nurses, patients, and other health care personnel to ensure quality health care.
  • I work on the Oncology/In-Patient Hospice unit working with med-surg, cancer, and hospice patients.
  • I am responsible for multiple different tasks included but not limited to:
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Responded promptly to patient call lights to provide physical and emotional support.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Collected lab specimens in adherence with safety protocols for patient tests, such as blood draws, urine, and stool specimen.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Kept unit well-stocked and efficient with necessary medical supplies.
SERVER/Waitress, 05/2019 to 09/2019
Ymca Twin CitiesSaint Paul, MN,
  • As a summer job I worked as server/waitress at a Japanese style restaurant.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
ASSISTANT TEACHER, 04/2019 to 08/2019
  • I worked for the YMCA working at the Mitchell site with preschool aged children (3-5 years old).
  • Helped and assisted children in the afternoon while encouraging creativity and expression.
  • Helped them perform activities in the classroom, outside and in gym.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • I have learned about patience, how to engage with younger aged children help, and teach children vital lessons to prepare them for kindergarten.
  • From this job I have acquired sleep safe certification for infants.
FRONT END EMPLOYEE/Cashier, 09/2015 to 08/2018
  • Worked with customers, managers, and other employees as a team to help make the best atmosphere and experience for our customers.
  • Addressed and resolved customer complaints with friendly and level-headed assistance.
  • Identified customer needs and promoted matching targets to enhance store revenue.
  • Processed sales, returns and exchanges using POS register system.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Kept register terminal area and store clean and orderly.
Education and Training
Associate of Science: Nursing, Nursing as a Registered Nurse, Expected in 12/2020 to IVY TECH COLLEGE - Muncie, iN,
High School Diploma: , Expected in 05/2017 to Westfield High School - Westfield, iN,

Graduated with Academic Honors


CPR Certification with RQI partnering

Sleep Safe for Infants


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Resume Overview

School Attended

  • Westfield High School

Job Titles Held:

  • SERVER/Waitress


  • Associate of Science
  • High School Diploma

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