patient care technician resume example

Improved customer satisfaction by finding creative solutions to problems.

• Recognized by management for providing exceptional customer service.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Earned reputation for good attendance and hard work.
• Responded to patient alarms and needs-assessment requests to identify course of treatment.
• Documented patient intake and dietary requirements and assisted with feeding.
• Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital and nursing home departments.
• Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
• Supported healthy patient skin with bedside baths, wound care and integrity checks.
• Recorded observations and baseline measurements to maintain accurate medical records.
• Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
• Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
• Assisted with patient admission, discharge and transfer to maximize facility efficiency.
• Responded promptly to patient call lights to provide physical and emotional support.
• Monitored and charted fluid intake and output to stay current on patient conditions.
• Used hospital devices to lift patients.
• Responded to bell or light signal calls within maximum of minutes to assist patients with needs
• Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
• Improved patient care, safety and compliance by partnering with nurses.
• Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
• Assisted elderly patients with essential ambulatory care for transport to and from facility.
• Supported nurses in daily patient care by taking vital signs, documenting patient observations, emotional and physical activities.
• Delivered outstanding care based on physical, psychological, educational and related criteria for dementia and hospitalized patients.
• Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
• Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
• Collected and labeled specimens to prepare for delivery to laboratory.
• Facilitated flow of patients through facility by accurately transferring and discharging patients in appropriate systems.
• Assisted and supported physicians performing multiple procedures.
• Collected lab specimens in adherence with safety protocols for patient tests.
• Kept instruments and equipment clean and effectively sanitized.
• Provided personal nursing assistance in pre- and post-operative situations.
• Performed minor housekeeping tasks to keep patient areas clean and sanitized.
• Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.