patient care technician resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Hardworking technician bringing 9+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Accomplishments
* Most sales 3 months in a row.
Achieved lowest repeats by completing with accuracy and efficiency 6 months in a row.
Team received highest overall score for a complete year.
Skills
Activities of Daily Living ADL Support
Electronic Recordkeeping
Surgical Preparation
Fluid Measurement
Vital Signs Collection
Bedsore Prevention
Nutrition and Diet
Emotional and Social Support
Linen Replacements
Mobility Assistance
Output Monitoring and Reporting
CPR Certification
Patient Positioning
HIPAA Compliance
Heavy Lifting
Time Management
Calm Under Stress
Basic Life Support
CNA Certification
First Aid Certification
Catheter Care
Blood Sugar Monitoring
Emergency Response
Medical Terminology
Hardware and software installation
Issue escalation
Technical Analysis
Installation and maintenance
Web Security
Technical Support
Customer training
Team Supervision
System repairs
Diagnostics and troubleshooting
Hospice and palliative care
Patient services
Safety standards and protocols
Workflow Management
Work History
Patient Care Technician, 09/2021 - Current Holy Name Medical Center – Hackensack, NJ,
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Answered patient assistance calls, assessed needs and offered qualified support.
Collected and transported specimens to prepare for lab testing.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
Supported patient admissions, discharges and transfers to promote team productivity.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
Warmly greeted patients and visitors and made each feel welcome.
Cleaned, sanitized and moved hospital equipment.
Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
Responded to emergency situations to help with lifting and transporting patients.
Collected laboratory specimens, dropped off at laboratories and picked up test results.
Provided physical support to patients through diverse types of mobility assistance.
Provided transportation services for disabled patients in hospital environment using appropriate equipment.
Welcome Center Representative, 03/2021 - 09/2021 Bluegreen Resorts – Port Saint Lucie, FL,
Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Understood each target customer's business model, mapped out organization and identified unique technology needs.
Researched relevant resources to assist members, identified member representation needs, and troubleshot next steps to provide optimal support for member.
Identified prospect needs and developed appropriate responses along with information on suitable products and services.
Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
Set up appointments with potential and current customers to promote new products and services.
Exceeded established sales goals and increased client retention.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Adapted sales techniques to specific clients and promoted products based on individualized client needs.
Increased profits by [Number]% through generating and maintaining relationships with [Number] accounts and effectively selling new products.
Grew business sales by [Number]% through effective cClaire-selling, exceptional customer service and cold calling.
Initiated effective sales techniques and drove product sales to over $[Amount].
Service Technician, 10/2010 - 01/2020 Vestas – Ransom, IL,
Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Applied knowledge of standard equipment and manufacturer repair guidelines.
Cleaned and lubricated parts to keep equipment operating at peak performance.
Demonstrated increased knowledge of company products and equipment.
Assisted team members with cable equipment troubleshooting and diagnostics.
Reviewed technical documentation to complete equipment maintenance and repair.
Evaluated systems according to predetermined checklist and noted issues.
Efficiently troubleshot and repaired cable equipment to cut company costs and maximize productivity.
Documented all changes and actions in computer-based tracking system.
Serviced cable equipment for expedient repair and minimal downtime.
Trained customer employees and managers on machine use and maintenance.
Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices.
Developed detailed maintenance schedules for outside equipment to maximize equipment lifetimes.
Surpassed corporate goals by reaching 99% customer satisfaction rating in 6 month timeframe.
Education
Patient Care Technician: Patient Care Technician, Expected in 09/2021 - Baycare School - Clearwater, FL, GPA: Status -
EMT Certification: Emergency Medical Technician, Expected in 06/2006 - St. Petersburg College - Clearwater, FL GPA: Status -
High School Diploma: , Expected in 05/2004 - Dixie M. Hollins High School - Kenneth City, FL GPA: Status -
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