patient care technician resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Dedicated and passionate SRNA eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in direct patient care.
Skills
Computer proficiency
Critical thinking
Compassion
Teamwork
Flexible & Adaptable
Conflict resolution
Comfortable working in a lab or healthcare setting
SRNA skills
Experience
Patient Care Technician, 05/2021 - Current Atlantic Health System – Summit, NJ,
Responsible for up to 12 patients a day
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Answered patient assistance calls, assessed needs, and offered qualified support.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Swabber, 10/2020 - Current Milestone Technologies Inc. – Salt Lake City, UT,
Screened scheduled and non-scheduled over 50 clinic patients a day utilizing the appropriate COVID screening tool and reported all pertinent information to the RN.
Collected, labeled, and recorded at least 30 oral and nasal COVID swab specimens for laboratory analysis.
Maintained safety measures by practicing universal precautions, wearing appropriate PPE at all times, practicing good hand hygiene outlined by hospital policy, practicing social distancing, and attending all required training safety programs and described responsibilities related to general safety guidelines.
Managed difficult or emotional customer situations with calmness and compassion, responded promptly to customer needs in a positive manner,displayed respect and compassion in relation to others, and welcomed and greeted patients and new employees in a kind and friendly manner.
Displayed professional behavior in alignment with BHLEX values (integrity, respect, compassion, excellence, collaboration, and joy).
Screening Associate, 10/2020 - Current United Parcel Service – Omaha, NE,
Screened over 100 patients and visitors entering the building by taking their temperature and asking the required list of screening questions.
Determined if patient/visitor was allowed to enter the facility based on the answers to said questions.
DIrected patients and visitors to their destination and assisted in transport if necessary.
Boosted customer experiences by delivering superior customer service and issue resolution.
Worked with a large team to assemble, package, and ship hundreds of orders of placards/trophies/various awards.
Carefully packaged finished products and prepared for shipment.
Maintained maximum organization and productivity by properly sorting project components on work tables.
Conducted quality inspections of finished products and made minor repairs to meet project expectations.
Inspected final products to assess compliance with quality standards and established tolerances.
Clinical Shadower, 01/2020 - 01/2020 Healthcare Services Group – Holly Springs, MS,
Worked beside another SRNA to complete tasks such as feeding residents, transporting residents, transferring residents, and assisting residents in the restroom.
Clinical Shadower, 07/2019 - 07/2019 Oak Street Health Inc. – Spartanburg, SC,
Shadowed PA Alicia Heuser for eight hours in the operating room and observed three knee arthroscopies and two total shoulder replacements
Shadowed PA Scott McKay in the clinic for four hours to assess the progress of post-operative patients and evaluate new patients' needs
Office Assistant, 01/2019 - 08/2019 State Farm Insurance – City, STATE,
Made late pay calls by following up with hundreds of customers to obtain payments and then processed those payments.
Gathered valuable documents from customers to ensure adequate discount was applied to their plan.
Developed correspondence letters, memos and emails.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Completed clerical tasks such as filing, copying and distributing mail.
Hostess, 06/2016 - 06/2019 Pilot Pete’s Restaurant – City, STATE,
Took and fill carry out orders by phone or walk-in requests.
Answered customer questions about hours, seating and menu information.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Documented reservations and communicated changes to guests using Pilot Pete's computer system.
Checked and restocked server areas and organized and got change for front counter.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Monitored seating area and checked restrooms every 30 minutes to keep spotless.
Shadowing Student, 08/2018 - 12/2018 Good Samaritan – City, STATE,
Followed all school and classroom policies, regulations, dress codes and schedules.
Shadowed Dr. Abdullah Ahmed MD for an average of 20 hours on morning rounds and additional patient care.
Sales Representative, 01/2017 - 01/2018 Cutco – City, STATE,
Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Developed and delivered engaging sales presentations to convey product benefits.
Engaged with customers to effectively build rapport and lasting relationships.
Completed dozens of orders through the Vector One system and organized product deliveries to meet customer timetables.
Education
Bachelor of Science: Pre-Physician's Assistant Track, Expected in 05/2022 - University of Kentucky - Lexington, KY, GPA: Status -
Majoring in Human Health Sciences; minoring in pharmacology
Completed 6 out of 8 semesters; completed 102.00/120.00 credits
Current cumulative GPA: 3.756
Dean’s list Fall 2018, Spring 2019, Fall 2019, and Spring 2020
SRNA: SRNA Training, Expected in 01/2020 - KY Healthcare Training - Lexington, KY, GPA: Status -
Completed 44.5 hours of SRNA training; completed 16 clinical hours at Sayre Christian Village
Completed and successfully passed the Kentucky state SRNA exam in both the written and skills portion
Registered Nurse Aide #: 50236457
High School Diploma: , Expected in 05/2018 - Bartlett High School - Bartlett, IL, GPA: Status -
Graduated with 4.143 GPA
Three years of Spanish; student council
Member of National Society of High School Scholars (NSHSS)
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