Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Working in a Crisis Unit has really highlighted my strong points and ability to adjust and adapt to any situation with little time to waste, while keeping my patients and my coworkers safe. I have very strong beliefs in importance of companionship and support in patient care. I work diligently and whole hearted at every task provided for myself.
Although I've spent a lot of years in healthcare, I also have experience in Customer Service which I also enjoy very much, and take pride in excelling at customer satisfaction and retention. I pride myself on being flexible and hardworking in deadline-driven environments. I'm a patient and empathetic individual with a background in conflict resolution and customer care.
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Going into patients homes to provide assistance with daily living tasks; including hygiene, medication distribution, tracking accurate daily logs of patients vital signs, assisting with light housework and meal preparation, as well accompaning and transporting to and from doctors appointments as explained below:
Administrative
Budgeting
Charts
Customer Satisfaction
Customer Service
Documentation
Fax machines
Forms
Goal setting
MS Word
Answering Phones
Email Correspondence
Strong written and verbal communication skills
Calm and level-headed in difficult and stressful situations
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