patient care technician resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

Personable and meticulous leadership professional with over 5 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. A dependable and courteous self-starter seeking to leverage background into Nursing. Patient-focused professional providing support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Skilled at delivering customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication capabilities well-honed in with high-performance healthcare teams.

  • Time management skills
  • Microsoft Office
  • File/records maintenance
  • Excellent communication
  • Quick learner
  • Excellent with kids
  • Financial records and processing
  • Positive learning process
  • Client-focused
  • Patient care
  • Drawing labs
  • Collecting vital signs
Patient Care Technician, 05/2020 to Current
Catholic Health InitiativeLakewood, CO,
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assisted with patient admission, discharge and transfer to maximize facility efficiency.
  • Supported nurses in daily patient care activities by taking vital signs, documenting patient observations, drawing labs and blood sugar checks. .
  • Monitored and charted fluid intake and output to stay current on patient conditions.
  • Collected lab specimens in adherence with safety protocols for patient tests.
  • Kept unit well-stocked and efficient with necessary medical supplies.
Business Clerk , 02/2018 to 04/2020
Geo Group Inc.Medford, OR,
  • Established budgets and strategic business plans for daily operations.
  • Analyzed detainee's financial reports
  • Prepared monthly operation summaries, and communicated results to regional managers.
  • Maintained accuracy when reviewing and reconciling the general ledger.
  • Received and submitted payments and applied amounts to detainee's balances.
  • Managed accounting operations, accounting close, account reporting and reconciliations.
  • Collaborated extensively with auditors during preliminary and year-end audit processes.
  • Created and distributed updated Detainee statements.
  • Completed administrative tasks such as record keeping, writing correspondence and gathering materials.
  • Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
  • Reconciled bank statements to Detainees' books and prepared financial statements from detainee documents.
  • Prepared month end closing entries for detailed reporting and record keeping.
Manager, 07/2017 to 01/2018
Food Dudes DeliveryDes Moines, IA,
  • Generated new business by developing marketing events, prospect calls and networking referrals.
  • Enhanced planning and internal controls to maximize resource utilization and minimize waste.
  • Diminished work flow lags, including recruiting, interviewing and hiring top talent.
  • Met with each associate to establish realistic monthly sales goals.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Oversaw store opening and closing, including reconciling cash drawers and making bank deposits.
  • Assessed client needs and promoted products and services to fit unique criteria.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Automated office operations, managed client correspondence and tracked records.
  • Supervised, developed and delegated tasks to employees.
Customer Service Representative, 04/2015 to 06/2017
VerizonLaguna Woods, CA,
  • Collected customer feedback and recommended procedural or product changes to promote satisfaction.
  • Met and exceeded productivity targets by handling every interaction with good organizational and relationship-management abilities.
  • Managed accurate and adequate cash stock and inventory balances.
  • Consulted with upset customers to determine best methods to resolve service and billing issues.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Established membership loyalty, executing flawless customer retail account management.
  • Cross-trained on Management and shift Leader roles in order to provide skilled back-up for customer-facing teams.
  • Developed empathetic client relationships and earned reputation for exceeding sales goals.
  • Made customers top priority and employed active listening skills to understand needs and deliver first-rate service.
Education and Training
: , Expected in to The University of Texas at Arlington - Arlington, TX
  • Major in Nursing

: , Expected in to Tarleton State University - Stephenville, TX
  • 3.0 GPA
  • Major in Psychology 
  • Dean's List Honoree [Fall 2017, Spring 2018, Fall 2018]
  • Tarleton Honor Society Member
High School Diploma: , Expected in 2016 to Alvarado High School - Alvarado, TX
  • Ranked in Top 15% of class
  • 3.0 GPA
  • Student Council Member
  • President of Family, Career and Community Leaders of America (FCCLA)
Activities and Honors

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Resume Overview

School Attended

  • The University of Texas at Arlington
  • Tarleton State University
  • Alvarado High School

Job Titles Held:

  • Patient Care Technician
  • Business Clerk
  • Manager
  • Customer Service Representative


  • High School Diploma

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