Patient Care Technician Resume Example
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PATIENT CARE TECHNICIAN
Professional Summary
Enthusiastic Patient Care Technician motivated to work with patients, families and care teams in the most efficient and effective manner. Dedicated to ensuring patient and customer satisfaction by remaining accessible, friendly and professional with an ability to anticipate, identify and fulfill probable needs. Exceptional interpersonal and team building skills with an aptitude for building rapport with diverse people, managers and colleagues.
Skills
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Work History
Patient Care Technician, 05/2018 to Current
Mercy Healthcare – Union , MO
Mercy Healthcare – Union , MO
- Monitor, track and convey important patient information to healthcare staff to help optimize treatment planning and care delivery
- Interacts effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork
- Evaluate patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
- Answer call lights and supports patient comfort and safety by adjusting bed rails and equipment
- Manage to support over 100 patient admissions, discharges and transfers daily to promote team efficiency
- Offer immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Maximize patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Respond to patient emergencies with immediate care and notified healthcare providers to provide comprehensive assistance
- Organize and maintain general supply storage areas
- Attend to patient and family's immediate needs and concerns by acknowledging and providing required attention
- Transport elderly patients to and from facilities and performed essential ambulatory care
- Reports any unusual or urgent circumstances in patients' condition or environment immediately to medical providers
- Document observations and baseline measurements in medical records
- Obtain patient vital signs and reports results to staff nurse or physician, noting changes from prior measurements
- Maintain, sanitize and clean equipment and instruments to meet patient needs
- Organize and replenish medical unit supplies to maintain team readiness for expected demands
- Examine and addressed lacerations, contusions and other physical symptoms in need of further attention
- Clean and sanitize rooms and equipment using aseptic technique to prevent infection and cross-contamination
Bar Manager, 08/2013 to Current
Troon Golf, L.L.C. – Orange Park , FL
Troon Golf, L.L.C. – Orange Park , FL
- Accountable for handling copious amounts of revenue, bank deposits and change orders
- Worked arduously with POS provider to construct seamless operating system
- Recruited, trained and motivated exceptional staff members
- Performed diligently with security to enforce safe non-hazardous environments
- Maintained updated state licensing legislation and fire safety regulations
- Cultivated integrity and aesthetics of establishment
- Conducted daily inventory of food, spirits, wine, beer and back of house supplies
- Established rapport and relationship with product distributors such as, Southern Wine, Empire merchants S.K.I , and Manhattan Beer
- Responsible for concocting new and exotic drinks for seasonal menu items to increase profits
- Knowledgeable of Front and Back of House
- Monitored kitchen operations, to enforce NYC food safety rules and regulations
- Dropped inventory costs 75% by evaluating and adjusting vendor options to obtain more favorable pricing
Bartender, 01/2015 to 04/2017
Legends – Syracuse , NY
Legends – Syracuse , NY
- Responsible and liable for cash and inventory while ensuring all bar operations ran smoothly
- Serviced customers in friendly, lively and helpful manners providing them with food, beer, spirits and wine
- Responsible for all opening and closing bar procedures
- Responsible for maintaining clean and healthy bar environments
- Assisted patrons in order selection, recommended specific menu items, and ensured, prompt accurate service increasing sales by 20% on daily occasions
- Helped drive average ticket increases of 50% by up selling customers from shelf to premium brands
Shift Supervisor/Bartender Shift Manager, 03/2017 to 06/2017
Cafeteria – City , STATE
Cafeteria – City , STATE
- Adhered to all cash handling procedures while ensuring all staff member followed suit
- Responsible and liable for front of house and back of house deliveries
- Serviced customers in friendly, lively and helpful manners providing them with food, beer, spirits and wine
- Responsible for all opening and closing bar/restaurant procedures
- Executed and assigned duty operations for staff which included cleaning, proper disposal of waste and replenishing inventory
- Responsible for maintaining clean and healthy bar environment
- Conducted bi-weekly drills in order to maintain cleanliness of work environment
- Assisted patrons in order selection, recommended specific menu items, and ensured, prompt accurate service
- Consistently evaluated work environment in order to anticipate guest and staff needs
- Assisted general managers during assigned periods and trained over 30 new team members
Education
Bachelor of Science: Healthcare Administration, Expected in 2021
Ashford University - City
Ashford University - City
Associate of Science: BiologyKingsborough Community College - City
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Resume Overview
School Attended
- Ashford University
- Kingsborough Community College
Job Titles Held:
- Patient Care Technician
- Bar Manager
- Bartender
- Shift Supervisor/Bartender Shift Manager
Degrees
- Bachelor of Science : Healthcare Administration , Expected in 2021
Associate of Science : Biology
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