Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and the ability to establish therapeutic relationships with patients while helping with daily living. Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.

  • Acute and rehabilitative care
  • Mobility assistance
  • Clinical training
  • Flexible
  • Medical device products and services
  • Infection control standards
  • Cultural awareness and sensitivity
  • Sterilization techniques
  • Collecting specimens
  • Quick problem solver
  • Calm and level-headed under duress
  • Medical terminology knowledge
  • Documentation procedures expert
  • Collecting vital signs
  • Patient relations
  • Food preparation
  • Sales transaction management
  • Team management
  • Insurance billing
  • Customer service
  • Organization
  • Team building
  • First Aid/CPR
  • Planning and coordination
  • Administrative support
  • Safe food handling
  • Excellent workflow management
  • Calm under pressure
  • MS Office
  • Proficient in public speaking
03/2020 to Current Patient Care Technician Mercy Healthcare | Weatherford, OK,
  • Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Assisted with patient admission, discharge and transfer to maximize facility efficiency.
  • Facilitated flow of patients through facility by accurately transferring and discharging patients in appropriate systems with KIPU.
  • Delivered outstanding care based on physical, psychological, educational and related criteria for detox/mental health patients.
  • Supported nurses in daily patient care activities by taking vital signs, documenting patient observations.
  • Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
  • Secured qualified assistance for patient emergencies to optimize outcomes.
03/2016 to Current Photographer Leggett & Platt, Incorporated | Middletown, CT,
  • Collaborated successfully with variety of personalities and work styles.
  • Cropped, manipulated and performed color-balance for final images.
  • Maintained over $2,100 worth of studio equipment.
  • Defined image requirements and planned photographic events.
  • Explained price and package details to customers.
  • Used out-of-the-box thinking to obtain perfect shot.
  • Improvised photographic methods and techniques.
  • Collaborated with clients to guarantee satisfaction with photos.
  • Photographed special events, including weddings, parties and school portraits.
08/2019 to 03/2020 Cafe Worker Yale-New Haven Health | Trumbell, CT,
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
  • Prepared bills for customers with accuracy and speed, handling payments rapidly to enable increased table turns.
  • Took inventory of supplies and equipment, placing requisitions for purchases to maintain stock levels.
  • Assisted cook with prep work including cutting vegetables and preparing side dishes and salads.
  • Rang up orders on cash register efficiently, processing cash, credit card and personal check payments.
  • Made sure guests were satisfied with meals, taking swift action to correct problems.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
Education and Training
Expected in 05/2019 High School Diploma | James Madison Preparatory Charter High School, Madison, FL GPA:
Expected in 07/2020 College Credit Certificate | Medical Billing And Coding North Florida Community College, Madison, FL GPA:
Expected in | North Florida Community College, Madison, FL GPA:
  • First Aid/CPR
  • Microsoft Office Specialist (MOS)
  • ServSafe
  • Appling CM,CPT, and PCS code

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Resume Overview

School Attended

  • James Madison Preparatory Charter High School
  • North Florida Community College
  • North Florida Community College

Job Titles Held:

  • Patient Care Technician
  • Photographer
  • Cafe Worker


  • High School Diploma
  • College Credit Certificate
  • Some College (No Degree)

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