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patient care technician resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Hardworking PCT bringing proven direct support experience developed during my healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs. Dedicated and committed to optimal patient care and support and assisting medical staff with critical needs. Skillful in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable nature.. Knowledgeable and compassionate nursing staff memberdiligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals of diverse backgrounds while protecting patient safety and promoting satisfaction with facility services. Passionate responsive to patients, diligent about assignments and focused on caring support. Talented at maintaining charts, helping with irrigating wounds and coordinating equipment set-up. Qualified with strong clinical knowledge and assessment skills. Trained in personal care and hygiene, sterilization and inventory management. Top-notch organizational, problem-solving and prioritization skills. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Motivated allied health student seeking internship in pediatrics and cardiology to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Skills
  • Clinical training
  • Sterilization techniques
  • Healthcare expertise
  • Patient positioning understanding
  • Infection control standards
  • Cultural awareness and sensitivity
  • Mobility Assistance
  • Emergency protocols
  • Medical device products and services
  • Feeding assistance specialist
  • Specimen collection
  • Vitals assessments
  • Emergency procedures
  • Patient lifting
  • Work ethic
  • Problem resolution
Experience
Patient Care Technician, 09/2020 to Current
Hospital Sisters Health System - CorporateO'fallon, IL,
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Restocked unit frequently with necessary medical supplies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Kept instruments and equipment clean and sanitized.
  • Assisted with patient admissions, discharges and transfers.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Assisted patients with essential ambulatory care for transport to and from facility.
  • Responded to bell or light signal calls to assist patients with needs.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Assisted and supported physicians performing procedures.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
  • Engaged with patient family and friends to provide courteous visit experience.
  • Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
  • Promoted patient comfort by quickly responding to calls and handling diverse needs.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Planned and prepared meals meeting patients' nutritional requirements.
  • Transported patients between facility rooms and helped move individuals between mobile equipment and beds.
  • Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.
  • Supported treatment goals by helping clients with prescribed medication, exercises and ambulations.
  • Used mobility devices to transport patients.
  • Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
  • Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
  • Monitored, measured and documented patients' vital signs in EPIC.
  • Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
  • Assisted nursing staff with diverse care needs of tele cardiac patients.
  • Provided care, comfort and emotional support to children and adolescents facing serious illnesses and medical procedures.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
  • Implemented creative activities to emotionally support patients throughout medical treatment.
  • Collected and labeled specimens to prepare for delivery to laboratory.
  • Played games with patients to boost mood, improve memory and provide light entertainment.
  • Counseled patients on pain management best practices, including treatment procedures, disease prevention, medication risks, special diets and physician instructions.
  • Used hospital-approved devices and techniques to transport and lift patients.
  • Contributed to unit improvements by providing cost-effective care in line with performance targets.
  • Used play, conversation, art and other forms of self-expression to prepare patients for everything from routine tests to complicated surgeries.
  • Optimized patient satisfaction, assisting senior leadership with medical procedures while explaining all exams and processes.
  • Supported youth and adolescents patients in coping with medical procedures and treatments.
Department Manager, 03/2020 to 09/2020
UnifiWest Palm Beach, FL,
  • Worked closely with sales associates to complete tasks.
  • Followed all safety protocols and company processes and procedures.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Handled shift overstock, restocking and inventory control.
  • Balanced workloads to meet targets without overtaxing employees.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Assigned tasks based on operational needs and individual strengths.
  • Supervised staff in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
  • Trained employees on proper and safe use of equipment and tools.
  • Created culture of empowerment and innovation for employees to promote engagement.
  • Distributed in-depth progress and status reports to upper management and other appropriate stakeholders.
Supervisor, 09/2018 to 02/2020
Oakland Ice CenterOakland, CA,
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Coached and mentored [Number] staff members through constructive feedback to develop long-term career goals.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Developed position rotation to support continuous improvement and operator development.
  • Enhanced group productivity [Number]% by developing and implementing new strategies.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
  • Cross-trained in every store role to maximize operational knowledge.
  • Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
  • Assisted store manager in coordinating activities, updating team members and managing inquiries for consistent delivery of quality products and services.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Automated office operations, managed client correspondence and tracked records.
  • Created [Timeframe] schedules for [Job title]s to keep every shift well-staffed during holidays and busy periods.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
Sales Associate, 11/2016 to 09/2018
Ace Cash Express IncRaleigh, NC,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Coordinated activities with other departments to ensure quality customer service.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Built trusting relationships with customers by making personal connections.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Worked with fellow sales team members to achieve group targets.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Won store sales competition for [Task], resulting in [Result].
  • Acted as point of contact for internal and external customers across departments.
Education and Training
: Allied Health , Expected in to St. Charles Community College - Cottleville , Mo,
GPA:

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Resume Overview

School Attended

  • St. Charles Community College

Job Titles Held:

  • Patient Care Technician
  • Department Manager
  • Supervisor
  • Sales Associate

Degrees

  • Some College (No Degree)

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