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Patient Care Technician Resume Example

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PATIENT CARE TECHNICIAN
Summary

Dynamic professional providing outstanding quality service to customers. Excel in listening to customer needs, articulating proper benefits and creating solutions that provide value to the customer. Build and maintain enduring relationships by having people skills and the ability to be compassionate while enjoying helping others.

Skills
  • Customer Service
  • Medical Terminology
  • Neat
  • Policies
  • Safety
  • Supervision
  • Acute and rehabilitative care
  • Clinical training
  • Sterilization techniques
  • Infection control standards and procedures
  • Issue and conflict resolution
  • First Aid/CPR
  • MS Office
  • Collecting specimens
  • Catheter change and preparation
  • Monitoring fluids
  • Payment processing
  • Cash drawer balancing
  • Issue resolution
  • Merchandise restocking
  • Customer order recording
  • Customer greeting
  • Scanner operations
  • ID verification
  • Product recommendations
  • Cash register operation
Experience
St. Joseph'sCandler hospital | Savannah, GAPatient Care Technician09/2019 - 06/2020
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Kept instruments and equipment clean and effectively sanitized.
  • Assisted with patient admission, discharge and transfer to maximize facility efficiency.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Kept unit well-stocked and efficient with necessary medical supplies.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Collected lab specimens in adherence with safety protocols for patient tests.
  • Assisted elderly patients with essential ambulatory care for transport to and from facility.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Verified collection orders and communicated discrepancies to nurses.
  • Labeled blood vials with critical information like time of collection, date, and patient name.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Allied Health Services | College Park, GACertified Nursing Assistant 09/2017 - 03/2019
  • Provide professional nursing care to patients.
  • Follow with resident care policies and procedures.
  • Protect and support resident rights and assist the individuals to maintain independence.
  • Provide nursing care in the supervision of RN along with resident care policies and procedures.
  • Maintain a neat and clean homelike setting for the residents.
  • Perform weights and vital to patients.
  • Personal Summary.
  • Medical Terminology.
  • Disease Controls Standards.
  • Safety and Monitoring.
  • HIPPA Guidelines and Regulations,.
  • Cultural Competency.

Game Face Beauty | Atlanta, GAManager of Makeup Artistry09/2016 - 08/2018
  • Increased safety awareness among employees, resulting in zero injuries.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Employed artistry and technique expertise by working directly with clients representing products at industry or fashion shows and private events.
  • Applied makeup to clientele to cover imperfections and create new looks.
  • Sold products and services to maintain daily sales goal of $[Amount].
  • Provided makeup services to [Number] clients per month for weddings, proms and other special events.
Tom and Chee | Atlanta, GACashier02/2016 - 09/2016
  • Helped customers find specific products, answered questions and offered advice.
  • Received payments for [Product or Service] and issued receipts.
  • Worked closely with front-end staff to assist customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues with cash registers, card scanners and printers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education and Training
FAKS Allied Health Education Center | College Park, GAPatient Care Tech/ Phlebotomy/ EKG2018
FAKS Allied Health Education Center | College Park, GACertified Nursing Assistant2017
Ronald E. McNair High School | Atlanta, GaHigh School Diploma05/2016
Certifications
  • CPR
  • 1st Aid
  • AED Certification: American Heart Association
  • CNA
  • PCT
  • Phlebotomy
  • EKG
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Resume Overview

Companies Worked For:

  • St. Joseph'sCandler hospital
  • Allied Health Services
  • Game Face Beauty
  • Tom and Chee

School Attended

  • FAKS Allied Health Education Center
  • Ronald E. McNair High School

Job Titles Held:

  • Patient Care Technician
  • Certified Nursing Assistant
  • Manager of Makeup Artistry
  • Cashier

Degrees

  • Patient Care Tech/ Phlebotomy/ EKG
    Certified Nursing Assistant
    High School Diploma

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