Patient Care Technician Resume Example
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PATIENT CARE TECHNICIAN
Summary
Detail-oriented and knowledgeable medical assistant/nursing assistant/ patient care tech skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with medical experience. Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Looking to bring medical background and team building skills to deadline-driven environment.
Skills
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Experience
Memorial Healthcare System | Hollywood , FLPatient Care Technician03/2020 - Current
- Collected specimens and packaged for laboratory transport to complete important diagnostic tests.
- Documented patient intake and dietary requirements and assisted with feeding.
- Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
- Responded promptly to patient call lights to provide physical and emotional support.
- Improved patient care, safety and compliance by partnering with nurses.
Southern Health Partners | Fayetteville , NCRegistered Medical Assistant03/2018 - 08/2019
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures and care plan instructions.
- Documented vital signs and health history for patients every.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms, copied insurance cards.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Obtained client medical history, including medication information, symptoms and allergies.
- Cared for pre-operative and post operative patients.
- Scheduled surgeries and diagnostic tests.
- Prior Authorizations.
- Referrals.
Southern Health Partners | Goldsboro , NCRegistered Medical Assistant07/2016 - 02/2018
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Prepared and administered injections.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures and care plan instructions.
- Documented vital signs and health history patients.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms, copied insurance cards.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared urine specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Referrals.
- Scheduled surgeries and diagnostic testing.
- Prior Authorizations.
Leslie's Pool Supplies | Pompano Beach , FLLead Sales Associate04/2014 - 06/2016
- Reviewed and resolved differences between accounting information and cash drawer.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Counted cash in register drawer at beginning and end of shift.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked prices for customers and processed items sold by scanning barcodes.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Answered questions about store policies and concerns to support positive customer experiences.
- Educated customers on promotions to enhance sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Assisted customers with locating and choosing merchandise in any store department.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Education and Training
Belmont College | City, StateAssociate of Science in Medical Assisting And Phlebotomy
- Member of Phi Theta Kappa National Honor Society
- Dean's List
- Continuing education in Nursing.
BM Spurr School of Practical Nursing | CityLicensed Practical Nurse in Licensed Practical Nurse Expected in 08/2020
Activities and Honors
Member of the Phi Theta Kappa National Honor Society
Certifications
State Tested Nurses Aide
Registry Number: 402159680419
CPR Certified
BLS/AHA
Issue Date: 11/07/2019
eCard Code: 195508871985
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School Attended
- Belmont College
- BM Spurr School of Practical Nursing
Job Titles Held:
- Patient Care Technician
- Registered Medical Assistant
- Lead Sales Associate
Degrees
- Associate of Science in Medical Assisting And Phlebotomy
Licensed Practical Nurse in
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