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Patient Care Technician Resume Example

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PATIENT CARE TECHNICIAN
Summary

Detail-oriented and knowledgeable medical assistant/nursing assistant/ patient care tech skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with medical experience. Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Looking to bring medical background and team building skills to deadline-driven environment.

Skills
  • Privacy and confidentiality
  • Charting and clinical documentation
  • Regulatory Compliance
  • Patient assessments
  • Simple dressings
  • Completing insurance forms
  • Data Entry
  • Infection control and aseptic procedures
  • EMR / EHR
  • Phlebotomy
  • Payment collection
  • Medical Records Management
  • Medical office administration
  • Monitoring patient progress
  • Patient Scheduling
  • Patient-focused care
  • Recording vital signs
  • Patient privacy
  • Computer literate
  • Companionship and emotional support
  • Direct patient care
  • Supporting personal needs
  • Outpatient care
  • Inpatient care
  • Measuring bodily fluids
  • Conducting intakes
  • Transporting patients
  • Infection control standards
  • Sterilization techniques
  • Flexible
  • Patient positioning understanding
  • Collecting vital signs
  • Monitoring fluids
  • Infection control procedures
  • Medical terminology knowledge
  • Grooming and bathing assistance
  • Collecting specimens
  • Performing patient intakes
  • Catheter change and preparation
  • Communications
  • First Aid/CPR
Experience
WVU Medicine RMH | Glen Dale, WVPatient Care Technician03/2020 - Current
  • Collected specimens and packaged for laboratory transport to complete important diagnostic tests.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Responded promptly to patient call lights to provide physical and emotional support.
  • Improved patient care, safety and compliance by partnering with nurses.
Digestive Health Center | Saint Clairsville, OHIORegistered Medical Assistant03/2018 - 08/2019
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures and care plan instructions.
  • Documented vital signs and health history for patients every.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Gathered forms, copied insurance cards.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Cared for pre-operative and post operative patients.
  • Scheduled surgeries and diagnostic tests.
  • Prior Authorizations.
  • Referrals.
Wheeling Hospital; Dr. Sarah Lancione | Saint Clairsville, OHIORegistered Medical Assistant07/2016 - 02/2018
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Prepared and administered injections.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures and care plan instructions.
  • Documented vital signs and health history patients.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Gathered forms, copied insurance cards.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Prepared urine specimens for diagnostic evaluation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Referrals.
  • Scheduled surgeries and diagnostic testing.
  • Prior Authorizations.
The Children's Place | Saint Clairsville, OHIOLead Sales Associate04/2014 - 06/2016
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Educated customers on promotions to enhance sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Education and Training
Belmont College | Saint Clairsville, OHAssociate of Science in Medical Assisting And Phlebotomy
  • Member of Phi Theta Kappa National Honor Society
  • Dean's List
  • Continuing education in Nursing.
BM Spurr School of Practical Nursing | Glen Dale, WVLicensed Practical Nurse in Licensed Practical Nurse Expected in 08/2020
Activities and Honors

Member of the Phi Theta Kappa National Honor Society

Certifications

State Tested Nurses Aide

Registry Number: 402159680419

CPR Certified

BLS/AHA

Issue Date: 11/07/2019

eCard Code: 195508871985

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Resume Overview

Companies Worked For:

  • WVU Medicine RMH
  • Digestive Health Center
  • Wheeling Hospital; Dr. Sarah Lancione
  • The Children's Place

School Attended

  • Belmont College
  • BM Spurr School of Practical Nursing

Job Titles Held:

  • Patient Care Technician
  • Registered Medical Assistant
  • Lead Sales Associate

Degrees

  • Associate of Science in Medical Assisting And Phlebotomy
    Licensed Practical Nurse in

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