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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hardworking Medical Assistant bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.

Skills
  • Feeding assistance specialist
  • Clinical training
  • Patient positioning understanding
  • Mobility Assistance
  • Performing patient intakes
  • General housekeeping ability
  • Catheter change and preparation
  • Preparing meals
  • Patient relations
  • Medical terminology knowledge
  • Helping with medication
  • Collecting specimens
  • Monitoring fluids
  • Quick problem solver
Experience
Patient Care Technician, 05/2019 - 04/2021
Westchester Medical Center Nanuet, NY,
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Transported patients between facility rooms and helped move individuals between mobile equipment and beds.
  • Played games with patients to boost mood, improve memory and provide light entertainment.
Patient Care Technician, 03/2017 - 02/2019
Westchester Medical Center Stony Point, NY,
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Assisted patients with essential ambulatory care for transport to and from facility.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
  • Engaged with patient family and friends to provide courteous visit experience.
Medical Assistant , 01/2010 - 07/2016
Touro Metairie, LA,
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Administered rapid tests such as COVID and Strep to help clinical staff assess conditions.
  • Helped residents achieve program goals and increase independence.
Phlebotomist, 01/2010 - 07/2016
St. Catherine Of Siena Bethpage, NY,
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Verified collection orders and communicated discrepancies to nurses.
  • Coordinated in-office and off-site testing for high volume of daily patient smaples.
  • Transported specimens following established protocol for temperature and light.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Interviewed patients and documented details to update and file paperwork.
  • Conducted bleeding time tests and updated results into paper or electronic charts.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
  • Labeled patient samples, double-checking all information for accuracy.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Disposed of used needles in sharps containers to avoid accidental needlesticks.
  • Sanitized work area after every patient to prevent contamination and spread of disease.
  • Interviewed patients to verify test requisitions and patient identity.
  • Collected blood samples from a numerous amount of individuals per day, maintaining consistent patient flow.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Education and Training
Medical Assistant And Phlebotomy: Nursing, Expected in 01/2010
-
Compass Career College - Hammond, LA
GPA:
: Nursing, Expected in
-
Southeastern Louisiana University - Hammond, LA
GPA:
High School Diploma: , Expected in 05/2003
-
St Helena Central High - Greensburg,LA,
GPA:
Activities and Honors

Coordinator of the First Breast Cancer Awareness Walk at Turner Chapel A.M.E church.

Owner and Operator of Gift Baskets By Jessica

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Resume Overview

School Attended

  • Compass Career College
  • Southeastern Louisiana University
  • St Helena Central High

Job Titles Held:

  • Patient Care Technician
  • Patient Care Technician
  • Medical Assistant
  • Phlebotomist

Degrees

  • Medical Assistant And Phlebotomy
  • Some College (No Degree)
  • High School Diploma

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