Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 20+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.

  • Acute and Rehabilitative Care
  • Clinical Training
  • Surgical Preparation
  • Electronic Recordkeeping
  • Vital Signs Collection
  • Feeding Assistance
  • Bedsore Prevention
  • Emotional and Social Support
  • Activities of Daily Living ADL Support
  • Observation Documentation
  • Mobility Assistance
  • Patient Positioning Understanding
  • Infection Control Standards
  • Sterilization Techniques
  • Cultural Awareness and Sensitivity
  • First Aid Certification
  • Infection Prevention and Control
  • Attention to Detail
  • Quality Assurance
  • Patient Safety Management
  • Willingness to Learn
  • Medical Terminology
  • Infection Control
  • Verbal and Written Communication
  • Blood Sugar Monitoring
  • Emergency Response
  • CNA Certification
  • Catheter Care
  • Family Education
  • Biohazard Disposal
  • Unit Supply Maintenance
  • Room Cleaning and Restocking
  • CPR Certification
  • Patient Care Quality
  • Calm Under Stress
  • Empathy and Compassionate Care
  • HIPAA Compliance
  • Multitasking and Prioritization
  • Wound Care
  • Time Management
  • Health Insurance Verification
09/2017 to Current Patient Care Technician Christus Health | Alice, TX,
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Restocked unit frequently with necessary medical supplies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Kept instruments and equipment clean and sanitized.
  • Assisted with patient admissions, discharges and transfers.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Provided ambulatory care by transporting patients to and from facility.
  • Responded to bell or light signal calls to assist patients with needs.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
04/2011 to 09/2017 Office Administrator Regional Finance | Richmond, VA,
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Handled requests-for-information and delegated customer service tasks to appropriate employees.
  • Directed clients and guests to correct departments, rooms, and staff members.
  • Coordinated staff scheduling to promote smooth office operations.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Keyed in customer contacts and delivery dates to update details in company databases.
11/2011 to 05/2012 Front Office Manager Wyndham Hotels & Resorts Inc. | Rio Grande, PR,
  • Organized resources and staff necessary to handle requirements and maintain strong service levels.
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Assisted with interviewing job applicants by asking appropriate questions and offering insight and feedback.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Orchestrated staff meetings to maintain open communication and quickly address concerns.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
  • Coordinated work schedules and distributed tasks to [Number] employees in [Type] department.
04/2008 to 01/2011 STNA Village At The Greene | Piqua, OH,
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations and treat pre-and post-operation patients.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Education and Training
Expected in 03/2008 State Certification | State Tested Nurse Aide Tri State Academy, Mt Healthy Ohio, GPA:
Expected in 06/1994 High School Diploma | Winton Woods High School, Cincinnati, OH GPA:
Expected in | Business Administration And Management Ashford High School, , GPA:

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School Attended

  • Tri State Academy
  • Winton Woods High School
  • Ashford High School

Job Titles Held:

  • Patient Care Technician
  • Office Administrator
  • Front Office Manager
  • STNA


  • State Certification
  • High School Diploma
  • Some College (No Degree)

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