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Patient Care Technician Resume Example

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PATIENT CARE TECHNICIAN
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Acute and rehabilitative care
  • Mobility assistance
  • Broad medical terminology knowledge
  • Clinical training
  • Cultural awareness and sensitivity
  • Collecting specimens
  • Performing patient intakes
  • Quick problem solver
  • Calm and level-headed under duress
  • Collecting vital signs
  • Documentation procedures expert
  • Quality assurance controls
  • First Aid/CPR
  • Organization
  • Planning and coordination
  • Team management
  • Relationship development
  • Problem resolution
  • Communications
  • Customer service
Experience
02/2018 - CurrentPatient Care TechnicianMemorial Hermann Healthcare System | Houston, TX
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
  • Secured qualified assistance for patient emergencies to optimize outcomes.
  • Collected lab specimens in adherence with safety protocols for patient tests.
  • Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Kept unit well-stocked and efficient with necessary medical supplies.
  • Assisted with patient admission, discharge and transfer to maximize facility efficiency.
  • Improved patient care, safety and compliance by partnering with nurses.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
  • Effectively managed daily charting for each patient.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
  • Responded to codes promptly and safely.
  • Lead groups and facilitated activities for clients.
03/2015 - 10/2020Lead FacilitatorLifeway International | Houston, TX
  • Assessed conflicts by analyzing all aspects and sides of situations with impartial viewpoint and consideration of applicable laws.
  • Devised innovative and targeted solutions for each case to achieve mutually satisfactory resolutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Ran groups in multiple city location.
  • Staffed weekend functions for all clients.
11/2016 - 02/2018Back of House ManagerNike Inc. | Houston, TX
  • Coordinated with freight forwarders to expedite international shipments.
  • Managed department priorities and provided leadership for on-time delivery production
  • Oversaw staff to prepare production cycles on time using specified requirements.
  • Balanced quality, productivity, cost, safety and morale to boost performance in production.
  • Organized training for production staff to achieve performance objectives with quality instruction.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Trained staff on material handling processes to reduce shipping times.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Planned stock quantities according to marketplace demand and sales forecasts.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Interviewed, hired, and supervised back of house staff.
09/2016 - 02/2017Youth Group CoordinatorPDAP | Houston, TX
  • Collaborated with team members to identify and accomplish agency objectives.
  • Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
  • Presented talks at community groups to promote organizational mission and programs.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
  • Lead groups in multiple locations around Houston.
  • Organized weekly weekend functions for all clients.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
Education and Training
06/2014High School Diploma
Texas Connections Academy | Houston, TX
Barbering
Franklin Beauty School #2 | Houston, TX
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Resume Overview

Companies Worked For:

  • Memorial Hermann Healthcare System
  • Lifeway International
  • Nike Inc.
  • PDAP

School Attended

  • Texas Connections Academy
  • Franklin Beauty School #2

Job Titles Held:

  • Patient Care Technician
  • Lead Facilitator
  • Back of House Manager
  • Youth Group Coordinator

Degrees

  • 06/2014 High School Diploma
    Barbering

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