Patient Care Technician Resume Example
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PATIENT CARE TECHNICIAN
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
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Experience
02/2018 - CurrentPatient Care TechnicianCircadia Health | New York , NY
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
- Recorded observations and baseline measurements to maintain accurate medical records.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
- Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
- Secured qualified assistance for patient emergencies to optimize outcomes.
- Collected lab specimens in adherence with safety protocols for patient tests.
- Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Kept unit well-stocked and efficient with necessary medical supplies.
- Assisted with patient admission, discharge and transfer to maximize facility efficiency.
- Improved patient care, safety and compliance by partnering with nurses.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
- Effectively managed daily charting for each patient.
- Recognized by management for providing exceptional customer service.
- Earned reputation for good attendance and hard work.
- Responded to codes promptly and safely.
- Lead groups and facilitated activities for clients.
03/2015 - 10/2020Lead FacilitatorPenn State University | University Park , PA
- Assessed conflicts by analyzing all aspects and sides of situations with impartial viewpoint and consideration of applicable laws.
- Devised innovative and targeted solutions for each case to achieve mutually satisfactory resolutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Ran groups in multiple city location.
- Staffed weekend functions for all clients.
11/2016 - 02/2018Back of House ManagerVail Resorts | Gorham , NH
- Coordinated with freight forwarders to expedite international shipments.
- Managed department priorities and provided leadership for on-time delivery production
- Oversaw staff to prepare production cycles on time using specified requirements.
- Balanced quality, productivity, cost, safety and morale to boost performance in production.
- Organized training for production staff to achieve performance objectives with quality instruction.
- Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
- Trained staff on material handling processes to reduce shipping times.
- Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
- Planned stock quantities according to marketplace demand and sales forecasts.
- Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
- Interviewed, hired, and supervised back of house staff.
09/2016 - 02/2017Youth Group CoordinatorPDAP | City , STATE
- Collaborated with team members to identify and accomplish agency objectives.
- Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
- Presented talks at community groups to promote organizational mission and programs.
- Improved customer satisfaction by finding creative solutions to problems.
- Earned reputation for good attendance and hard work.
- Recognized by management for providing exceptional customer service.
- Lead groups in multiple locations around Houston.
- Organized weekly weekend functions for all clients.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
Education and Training
06/2014High School Diploma
Texas Connections Academy | City, State
Texas Connections Academy | City, State
Barbering
Franklin Beauty School #2 | City, State
Franklin Beauty School #2 | City, State
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Resume Overview
School Attended
- Texas Connections Academy
- Franklin Beauty School #2
Job Titles Held:
- Patient Care Technician
- Lead Facilitator
- Back of House Manager
- Youth Group Coordinator
Degrees
- 06/2014 High School Diploma
Barbering
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