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Patient Care Technician Resume Example

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PATIENT CARE TECHNICIAN
Professional Summary

Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized and efficient in keeping supplies stocked and equipment sterilized for use. Skilled offering demonstrated expertise in patient support developed over years of healthcare experience. Proficient in supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature. Focused Healthcare professional accustomed to prioritizing and delivering basic patient care. Offering years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.

Skills
  • Medical laboratory procedures
  • Healthy meal preparation
  • Feeding assistance
  • Hospice and palliative care
  • Qualified in patient transport
  • Mobility assistance aptitude
  • Professional bedside manner
  • Patient-focused care
  • Data Entry
  • Measuring bodily fluids
  • Outpatient care
  • Dementia and Alzheimer's knowledge
  • Conducting intakes
  • Transporting patients
  • Direct Patient Care
  • Medical office administration
  • Companionship and emotional support
  • Inpatient care
  • Feeding assistance expert
  • Supporting personal needs
  • Recording vital signs
  • Documenting behaviors
Work History
Patient Care TechnicianIU Methodist Hospital - Indianapolis, Indiana09/2017 - Current
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Supported patient admissions, discharges and transfers to promote team efficiency.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained, sanitized and cleaned equipment and instruments to meet patient needs.
  • Collected and transported and specimens to prepare for lab testing.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Documented observations and baseline measurements in medical records.
  • Answered over light or bell calls per shift to respond to patient requests and needs.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately
  • Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Cared for patients by providing , personal care and ambulation.
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Developed rapport to create safe and trusting environment for care.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title] .
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Documented vital statistics and coordinated with health care providers.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Kept close eye on behavior and emotional responses of clients, consulting with [Job title] to address concerns and protect each person from any harm.
  • Administered medication as directed by physician.
  • Checked vital signs on [Timeframe] basis and contacted [Job title] regarding any patient health concerns or behavioral changes.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Provided patients with assistance in completing such tasks as [Task] and [Task] , effectively reducing daily burden on family members.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Assisted clients by performing laundry, meal preparation and other tasks.
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
  • Provided direct personal care and administrative services to clients.
  • Planned and implemented community outreach and events to provide health education about cancer, self-care and preventative breast examinations.
  • Provided information about health system navigation, patient rights and health information privacy.
  • Cooked tasty, nourishing meals for patients with [Type] and [Type] conditions to promote better nutrition.
  • Provided transportation, managing and scheduling appointments.
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Administered prescribed medications under direction of physician.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures.
  • Maintained clean, safe and well-organized patient environment.
  • Supervised daily activities and provided assistance when needed.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve [Skill] .
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to provide healthcare services and promote continuity of care.
Home Health AideIntegrity Home Care - Indianapolis, Indiana01/2014 - Current
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Promoted development of healthy lifestyle to meet health and wellness objectives.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to .
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
  • Kept close eye on behavior and emotional responses of clients, consulting with to address concerns and protect each person from any harm.
  • Administered medication as directed by physician.
  • Checked vital signs on basis and contacted regarding any patient health concerns or behavioral changes.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Provided patients with assistance in completing such tasks as and , effectively reducing daily burden on family members.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Assisted clients by performing laundry, meal preparation and other tasks.
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
  • Provided direct personal care and administrative services to clients.
  • Provided information about health system navigation, patient rights and health information privacy.
  • Administered and medications to patients and remained vigilant for negative side effects.
  • Cooked tasty, nourishing meals for patients with and conditions to promote better nutrition.
  • Provided transportation, managing and scheduling appointments.
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Administered prescribed medications under direction of physician.
  • Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures.
  • Maintained clean, safe and well-organized patient environment.
  • Supervised daily activities and provided assistance when needed.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve .
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to provide healthcare services and promote continuity of care.
Front Office AssistantTriple X Trucking - Indianapolis, Indiana08/2010 - Current
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Microsoft
  • Streamlined processing procedures for various financial and employee documents to improve traceability.
  • Received and routed business correspondence to correct departments and staff members.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Oversaw efficient patient check-in processes, including verifying insurance and submitting forms to nursing team.
  • Took more than 100 incoming calls per day, provided information and routed callers to correct personnel across 6 -employee company.
  • Prepared weekly employee work schedules for ] team members ensuring all shifts received adequate coverage.
  • Organized international and domestic travel arrangements for up to staff members, including all transportation and hotel stays.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Monitored shipments and mailing procedures to effectively distribute or file mail and solve shipment issues.
  • Sorted mail and other important data upon absence, promoting quick delivery of all messages to recipients.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Supervised administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Decreased customer hold times from through updating office phone call and messaging procedures.
  • Arranged accommodations and travel plans for visitors and presented updated itineraries.
  • Boosted processing efficiency for forms by updating format and sequencing.
  • Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
  • Directed phone inquiries, answered customer questions and scheduled appointments on daily phone calls.
  • Enhanced operational success through efficient records coordination, supply management and document processing.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Greeted daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained transaction security by verifying payment cards against identification.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Coordinated master schedule by booking and rescheduling appointments and balancing workloads across .
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Scheduled appointments, forwarded phone calls and completed on multi-line office phone.
  • Increased productivity by cleaning and organizing supplies.
  • Maintained high levels of customer satisfaction by quickly and professionally greeting guests and offering beverages or ] services.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
  • Maintained optimal office security by monitoring visitors and following precise procedures.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Took more than incoming calls per day, provided information and routed callers to correct personnel across -employee company.
Education
High School DiplomaArlington High School - Indianapolis, iN06/1995
Associate of Science: Medical Administrative AssistantUltimate Medical Academy - Clearwater - Clearwater, FLExpected in 09/2020
Certifications
  • First Aid/CPR Certified
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Resume Overview

Companies Worked For:

  • IU Methodist Hospital
  • Integrity Home Care
  • Triple X Trucking

School Attended

  • Arlington High School
  • Ultimate Medical Academy - Clearwater

Job Titles Held:

  • Patient Care Technician
  • Home Health Aide
  • Front Office Assistant

Degrees

  • High School Diploma
    Associate of Science : Medical Administrative Assistant

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