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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Hardworking Patient Care Coordinator bringing 20 years of experience in healthcare. Expertise includes practice administration and program management. Excellent consensus builder with successful record of reaching positive patient care solutions. Motivated PCA knowledgeable in healthcare management, hospital operations and regulatory compliance. Talent for overseeing multiple tasks while maintaining quality care. Hardworking and diligent with passion for patient advocacy. Enthusiastic PCA motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems. Dedicated Patient Care Coordinator successful at care determinations, interdisciplinary coordination and team leadership. Strategic planner and analytical problem solver with 20 years in Hospital healthcare environments. Excellent knowledge of care options, financial impacts and insurance.

Skills
  • Progress documentation
  • Monitoring Tools
  • Clinical Quality Program Standards
  • Patient Care
  • Patient Assistance
  • Patient Bathing
  • First Aid and Safety
  • Bathing
  • ADLs Assistance
  • Documentation
Education
Adult And Community Education, Columbus City Schools Columbus, OH, Expected in 07/2021 Practical Nurse Certificate : Nursing - GPA :
East High School Columbus, OH Expected in 05/1996 High School Diploma : - GPA :
Work History
Yale-New Haven Health - Patient Care Associate
North Haven, CT, 09/2015 - Current
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Maximized preventative care utilization to reduce hospital burden and help eliminate readmissions.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Collaborated with patients, families and physicians to provide emotional support and answer any questions regarding patient medical care.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Assisted with patient transfers and ambulation through in and out of bed.
  • Measured effectiveness with team and implemented recommendations for long term improvements.
  • Completed documentation of care, hospital actions and patient activities.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Answered call lights per shift to aid in patient comfort, including adjusting beds, lights and bed rails.
  • Obtained patient vital signs and observed patient conditions to record progress in daily chart.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Performed patient mobility services by turning, lifting, moving and repositioning patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team
Nationwide Children's Hospital - PCA/STNA
City, STATE, 08/2007 - 09/2016
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Provided direct personal patient observation, care and assistance to 19 patients per shift in hospital specimens for ordered tests and prepared for laboratory transport.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted patients in range-of-motion exercises.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Nurses informed of changes.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering care treatments and evaluating patient needs.
  • Cared for average of 19 patients per shift in hospital facility, delivering high-quality, efficient support to meet all needs.
Mount Carmel East Hospital - PCA/STNA
City, STATE, 08/2001 - 07/2007
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Provided direct personal patient observation, care and assistance to 19 patients per shift in hospital medical facility.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted patients in range-of-motion exercises.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurses informed of changes.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering care treatments and evaluating patient needs.
  • Cared for average of 19 patients per shift in hospital facility, delivering high-quality, efficient support to meet all needs.

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Resume Overview

School Attended

  • Adult And Community Education, Columbus City Schools
  • East High School

Job Titles Held:

  • Patient Care Associate
  • PCA/STNA
  • PCA/STNA

Degrees

  • Practical Nurse Certificate
  • High School Diploma

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