Patient Care Associate resume example

Consulted with nurses to develop patient care plans and evaluate treatment options.

• Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
• Administered personal nursing assistance in pre- and post-operative situations.
• Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
• Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
• Documented information in patient charts and communicated status updates to interdisciplinary care team.
• Collected specimens, monitored vitals and maximized patient comfort.
• Greeted visitors, assessed needs and directed to appropriate personnel.
• Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
• Answered and directed incoming calls using multi-line telephone system.
• Took accurate messages for staff and management to facilitate open and speedy communication.
• Efficiently performed insurance verification and pre-certification and pre-authorization functions.
• Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
• Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
• Assisted patients in preparation for examinations, assessing and recording vital signs.
• Completed basic physical assessments of [Type] and [Type] patients to provide optimal care.
• Organized charts, documents and supplies to maintain team efficiency.
• Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
• Used [Type] software to process patient payments and update accounts.
• Administered rapid tests such as [Type] and [Type] to help clinical staff assess conditions.
• Assessed, documented and monitored vital signs for more than [Number] patients per day.
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Troubleshot malfunctioning equipment and test systems.
• Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
• Maintained clean and organized work area with adequate supplies and reagents.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.
• Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
• Prepared patients for examinations, taking vital signs and updating medical histories.
• Maintained and calibrated lab instruments and equipment.
• Maximized office efficiency by answering more than [Number] incoming calls per day to provide office information and transfer calls to desired personal.
• Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
• Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy [Type] office with [Number] providers.
• Updated group medical records and technical library to support smooth office operations.
• Prepared and sent financial statements to support bookkeeping functions.
• Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
• Interviewed patients to collect medical information and insurance details.
• Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
• Informed patients of financial responsibilities prior to rendering services.
• Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
• Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
• Answered multi-line phone system and directed callers to requested personnel and departments.
• Handled all office supply ordering including ink cartridges, toner and paper
• Set up appointments for physician visits and procedures using calendar software.
• Processed patient payments and scanned identification and insurance cards.
• Greeted callers with enthusiasm, answering all phone calls by second ring.
• Straightened up the waiting room so that it remained neat and organized.
• Observed strict HIPAA guidelines at all times according to company policy.
• Took messages from patients and promptly relayed to appropriate staff.
• Delivered high-quality administrative and customer service to sustain patient and work flows.
• Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.

• Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
• Documented patient intake and dietary requirements and assisted with feeding.
• Documented activities and recorded information in EMR system.
• Responded to patient alarms and needs-assessment requests to identify course of treatment.
• Managed and maintained patient rooms, shared-living areas and nursing stations.
• Collected specimens, monitored vitals and maximized patient comfort.
• Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
• Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
• Administered personal nursing assistance in pre- and post-operative situations.
• Used mobility devices and [Type] equipment to transport patients.
• Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
• Exhibited compassionate care and communication regarding issues surrounding death and dying.
• Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
• Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
• Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
• Documented information in patient charts and communicated status updates to interdisciplinary care team.
• Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
• Examined and addressed lacerations, contusions and other physical symptoms to determine need for further attention.