I consider myself to be organized as a Patient Service Representative with 3 years of experience in healthcare and over a decade of working in roles of Customer Service. I have skills at coordinating busy offices and maintaining professionalism in stressful situations.
I am Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in many software applications. I am eager to contribute to team success through hard work, attention to detail and excel.
Prepared reports detailing billing actions, flags and other key information. Work to resolve complaints and maintains effective communication with clinics, co-workers and other departments as required.
Reviewed and corrected claim errors to facilitate smooth processing.
Consistently maintained goals and scores of 100% customer service satisfaction ratings through quality control.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Job Titles Held: