LiveCareer-Resume

patient access coordinator resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.

Skills
  • Customer Service
  • Work Quality Evaluation
  • Multitasking and Organization
  • Registration and Admissions
  • Scheduling Diagnostic Procedures
  • Training Coordination
  • Problem-Solving
  • Pre-Admission Requests
  • Insurance Company Knowledgeable
  • Communicating to Patients and Families
  • Organized and Efficient
  • Resolving Problems
  • Microsoft Office
  • Patient Confidentiality and Data Security
  • Registration and Scheduling
  • Administrative and Office Support
  • Helpful and Service-Oriented
  • Caring and Empathetic
  • Building Rapport and Credibility
  • Gathering Information from Patients
  • Patient Needs Assessment and Referral
  • Organized and Detail-Oriented
  • Verbal and Written Communication
  • Appointment Scheduling
  • Phone and Email Etiquette
  • Flexible Schedule
Experience
Patient Access Coordinator, 03/2022 to Current
Akron Children's HospitalMillersburg, OH,
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Verified demographics and insurance information to register patients in computer system.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Assembled registration paperwork and placed identification bands on patient.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Processed patient responsibility estimate determined by insurance at pre-registration.
  • Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
  • Submitted fees and claims to insurance companies manually or digitally.
  • Communicated financial obligations to patients and collected fees at time of service.
  • Helped patients obtain health care services by setting up referrals.
  • Helped protect providers and facility from legal liabilities by proactively assessing risks.
  • Addressed patients' complaints-head on, investigated concerns and worked with medical staff to devise solutions.
  • Maintained knowledge of community services and resources and referred patients to appropriate organizations.
  • Educated patients and caregivers in the use of at-home healthcare equipment.
Medication Technician, 01/2019 to 03/2022
Fresenius Medical CareAlabaster, AL,
  • Obtained, recorded and reported patient vital signs for medication administration.
  • Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
  • Provided mental health care by administering psychotropic medications and teaching breathing exercises for anxiety issues.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Prepared medications to be delivered to medical facilities by securing in blister packs.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Collected patient specimens and data and monitored vital signs, input, output and other necessary measurements.
  • Monitored vital signs during medication administration to quickly identify complications.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Maintained medication stock and cleaned patient rooms and equipment.
  • Assessed patient needs in response to medications.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Medication Technician, 05/2017 to 01/2019
Fresenius Medical CareAllentown, PA,
  • Obtained, recorded and reported patient vital signs for medication administration.
  • Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Education and Training
Associate of Applied Science: , Expected in 05/2022
DeVry University - Downers Grove, IL
GPA:
  • Major in Health Care Information and Technology
  • 3.4 GPA
  • Completed coursework in insurance Claim, Billing and coding and ICD 10 CPT and PCS codes
High School Diploma: , Expected in 06/2002
Jeannette Senior High School - Jeannette, PA
GPA:

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Resume Overview

School Attended

  • DeVry University
  • Jeannette Senior High School

Job Titles Held:

  • Patient Access Coordinator
  • Medication Technician
  • Medication Technician

Degrees

  • Associate of Applied Science
  • High School Diploma

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