Patient Access Coordinator resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Driven and compassionate healthcare professional with 4 years hands-on experience in fast-paced Level 1 Trauma Center, Emergency Department, Inpatient and Outpatient hospital environments. Accountable and responsible with a strong focus on patient care and wellness.

Education and Training
Bachelor of Science: Health Care Administration, Expected in 2015
University of Phoenix - Kansas City, MO
High School Diploma: Communications, Expected in 1998
Westport Communications High School - Kansas City, MO
Skill Highlights
  • Staffing management ability
  • Proven patience and self-discipline
  • Conflict resolution
  • Patient-oriented
  • Personal and professional integrity
  • Staff training and development
  • Confrontational Patient Task Force
  • Violent Offender Committee
Professional Experience
Patient Access Coordinator, 09/2011 - Current
South Shore Health , ,
  • Coordinates staff in Level 1 Trauma Center.
  • Supervises, monitors and trains employees in the operation of inpatient, admissions, bed control and financial counseling.
  • Assists in preparation of on-going QA reviews for the Admission Department.
  • Reconciles census statistics.
  • Reviews the files of patient admitted.
  • Interviews prospective admissions staff, assesses performance, conducts performance reviews with necessary disciplinary actions, and evaluations.
  • Schedules staff to meet department needs.
  • Calculates weekly time sheets.
  • Works as Patient Access Rep as needed; interview patients and obtains all admission forms.
  • Explains hospital procedures regarding health benefit regulations, patient financial obligations and sources of financial assistance.
  • Promotes quality improvement, staff and patient safety, and cultural diversity through department operations and by personal performance.
Patient Access Representative II, 07/2010 - 09/2011
Vidant Health Belhaven, NC,
  • Functions as team leader for PAR I and PAR II staff.
  • Coaches, counsel's assists with workflow.
  • In collaboration with management, monitors employee productivity and quality of work.
  • Accepts and manages special projects as assigned.
  • Assists with information and also productivity and conduct of their team members' in relationship to their evaluations.
  • Serves as an additional facilitator or resource if supervisor is unavailable.
  • Serves as a front-line representative for Truman Medical Center by interviewing patients and their families or other sources to acquire demographic and financial data.
  • Obtains pre-certification and authorization for all patients requiring pre-approval for services.
  • Verifies eligibility for Medicaid, Medicare or commercial insurance by using RTE on-line verification, contacting insurance company or use of on-line TMC Managed Care Site.
  • Reviews, records, verifies accurate patient demographic and financial class.
Finance Representative II, 02/2008 - 2010
AT&T Mobility , ,
  • Coordinated work between finance and customer service.
  • All orders were tracked, discrepancies resolved, and processing equipment orders.
  • If there was a request all returns, refunds, and equipment would be handled.
  • Responsible for all billing discrepancies and report all fraudulent account activities.
  • Duties also included HR responsibilities.
  • Recruiting duties were placed in my in box, as instructed by the store manager.
  • Sat in on interviews, and help determine the goals of applicants.
  • Responsible for checking references' of said applicants.
  • All duties included working closely with management to ensure that the retail store was set up correctly, in the planogram decorating system.
  • Make sure that all signage was accurate and within program timeframes.
  • The finance representative worked between 2 retail stores, checking in all inventory and completing all payroll functions.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Phoenix
  • Westport Communications High School

Job Titles Held:

  • Patient Access Coordinator
  • Patient Access Representative II
  • Finance Representative II


  • Bachelor of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: