patient access coordinator resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Driven and compassionate healthcare professional with 4 years hands-on experience in fast-paced Level 1 Trauma Center, Emergency Department, Inpatient and Outpatient hospital environments. Accountable and responsible with a strong focus on patient care and wellness.
Education and Training
Expected in 2015 to to
Bachelor of Science: Health Care Administration University of Phoenix - Kansas City, MO GPA:
Expected in 1998 to to
High School Diploma: Communications Westport Communications High School - Kansas City, MO GPA:
Skill Highlights
Staffing management ability
Proven patience and self-discipline
Conflict resolution
Patient-oriented
Personal and professional integrity
Staff training and development
Confrontational Patient Task Force
Violent Offender Committee
Professional Experience
09/2011 to Current
Patient Access CoordinatorSouth Shore Health – , ,
Coordinates staff in Level 1 Trauma Center.
Supervises, monitors and trains employees in the operation of inpatient, admissions, bed control and financial counseling.
Assists in preparation of on-going QA reviews for the Admission Department.
Reconciles census statistics.
Reviews the files of patient admitted.
Interviews prospective admissions staff, assesses performance, conducts performance reviews with necessary disciplinary actions, and evaluations.
Schedules staff to meet department needs.
Calculates weekly time sheets.
Works as Patient Access Rep as needed; interview patients and obtains all admission forms.
Explains hospital procedures regarding health benefit regulations, patient financial obligations and sources of financial assistance.
Promotes quality improvement, staff and patient safety, and cultural diversity through department operations and by personal performance.
07/2010 to 09/2011
Patient Access Representative IIVidant Health – Belhaven, NC,
Functions as team leader for PAR I and PAR II staff.
Coaches, counsel's assists with workflow.
In collaboration with management, monitors employee productivity and quality of work.
Accepts and manages special projects as assigned.
Assists with information and also productivity and conduct of their team members' in relationship to their evaluations.
Serves as an additional facilitator or resource if supervisor is unavailable.
Serves as a front-line representative for Truman Medical Center by interviewing patients and their families or other sources to acquire demographic and financial data.
Obtains pre-certification and authorization for all patients requiring pre-approval for services.
Verifies eligibility for Medicaid, Medicare or commercial insurance by using RTE on-line verification, contacting insurance company or use of on-line TMC Managed Care Site.
Reviews, records, verifies accurate patient demographic and financial class.
02/2008 to 2010
Finance Representative IIAT&T Mobility – , ,
Coordinated work between finance and customer service.
All orders were tracked, discrepancies resolved, and processing equipment orders.
If there was a request all returns, refunds, and equipment would be handled.
Responsible for all billing discrepancies and report all fraudulent account activities.
Duties also included HR responsibilities.
Recruiting duties were placed in my in box, as instructed by the store manager.
Sat in on interviews, and help determine the goals of applicants.
Responsible for checking references' of said applicants.
All duties included working closely with management to ensure that the retail store was set up correctly, in the planogram decorating system.
Make sure that all signage was accurate and within program timeframes.
The finance representative worked between 2 retail stores, checking in all inventory and completing all payroll functions.
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