Patient Access Coordinator Resume Example
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PATIENT ACCESS COORDINATOR
Professional Summary
Driven and compassionate healthcare professional with 4 years hands-on experience in fast-paced Level 1 Trauma Center, Emergency Department, Inpatient and Outpatient hospital environments. Accountable and responsible with a strong focus on patient care and wellness.
Education and Training
2015
Bachelor of Science: Health Care AdministrationUniversity of Phoenix － City, State, US
1998
High School Diploma: CommunicationsWestport Communications High School － City, State, US
Skill Highlights
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Professional Experience
10/2011 to Current
Patient Access CoordinatorSouth Shore Health
- Coordinates staff in Level 1 Trauma Center.
- Supervises, monitors and trains employees in the operation of inpatient, admissions, bed control and financial counseling.
- Assists in preparation of on-going QA reviews for the Admission Department.
- Reconciles census statistics.
- Reviews the files of patient admitted.
- Interviews prospective admissions staff, assesses performance, conducts performance reviews with necessary disciplinary actions, and evaluations.
- Schedules staff to meet department needs.
- Calculates weekly time sheets.
- Works as Patient Access Rep as needed; interview patients and obtains all admission forms.
- Explains hospital procedures regarding health benefit regulations, patient financial obligations and sources of financial assistance.
- Promotes quality improvement, staff and patient safety, and cultural diversity through department operations and by personal performance.
08/2010 to 10/2011
Patient Access Representative IIVidant Health － Rockland , NC
- Functions as team leader for PAR I and PAR II staff.
- Coaches, counsel's assists with workflow.
- In collaboration with management, monitors employee productivity and quality of work.
- Accepts and manages special projects as assigned.
- Assists with information and also productivity and conduct of their team members' in relationship to their evaluations.
- Serves as an additional facilitator or resource if supervisor is unavailable.
- Serves as a front-line representative for Truman Medical Center by interviewing patients and their families or other sources to acquire demographic and financial data.
- Obtains pre-certification and authorization for all patients requiring pre-approval for services.
- Verifies eligibility for Medicaid, Medicare or commercial insurance by using RTE on-line verification, contacting insurance company or use of on-line TMC Managed Care Site.
- Reviews, records, verifies accurate patient demographic and financial class.
03/2008 to 01/2010
Finance Representative IIAT&T Mobility
- Coordinated work between finance and customer service.
- All orders were tracked, discrepancies resolved, and processing equipment orders.
- If there was a request all returns, refunds, and equipment would be handled.
- Responsible for all billing discrepancies and report all fraudulent account activities.
- Duties also included HR responsibilities.
- Recruiting duties were placed in my in box, as instructed by the store manager.
- Sat in on interviews, and help determine the goals of applicants.
- Responsible for checking references' of said applicants.
- All duties included working closely with management to ensure that the retail store was set up correctly, in the planogram decorating system.
- Make sure that all signage was accurate and within program timeframes.
- The finance representative worked between 2 retail stores, checking in all inventory and completing all payroll functions.
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Resume Overview
School Attended
- University of Phoenix
- Westport Communications High School
Job Titles Held:
- Patient Access Coordinator
- Patient Access Representative II
- Finance Representative II
Degrees
- Bachelor of Science : Health Care Administration
High School Diploma : Communications
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