Patient Access Coordinator resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Driven and compassionate healthcare professional with 4 years hands-on experience in fast-paced Level 1 Trauma Center, Emergency Department, Inpatient and Outpatient hospital environments. Accountable and responsible with a strong focus on patient care and wellness.
Education and Training
Bachelor of Science: Health Care Administration, Expected in 2015 - University of Phoenix - Kansas City, MO GPA:
High School Diploma: Communications, Expected in 1998 - Westport Communications High School - Kansas City, MO GPA:
Skill Highlights
Staffing management ability
Proven patience and self-discipline
Conflict resolution
Patient-oriented
Personal and professional integrity
Staff training and development
Confrontational Patient Task Force
Violent Offender Committee
Professional Experience
Patient Access Coordinator, 09/2011 - Current South Shore Health – , ,
Coordinates staff in Level 1 Trauma Center.
Supervises, monitors and trains employees in the operation of inpatient, admissions, bed control and financial counseling.
Assists in preparation of on-going QA reviews for the Admission Department.
Reconciles census statistics.
Reviews the files of patient admitted.
Interviews prospective admissions staff, assesses performance, conducts performance reviews with necessary disciplinary actions, and evaluations.
Schedules staff to meet department needs.
Calculates weekly time sheets.
Works as Patient Access Rep as needed; interview patients and obtains all admission forms.
Explains hospital procedures regarding health benefit regulations, patient financial obligations and sources of financial assistance.
Promotes quality improvement, staff and patient safety, and cultural diversity through department operations and by personal performance.
Patient Access Representative II, 07/2010 - 09/2011 Vidant Health – Belhaven, NC,
Functions as team leader for PAR I and PAR II staff.
Coaches, counsel's assists with workflow.
In collaboration with management, monitors employee productivity and quality of work.
Accepts and manages special projects as assigned.
Assists with information and also productivity and conduct of their team members' in relationship to their evaluations.
Serves as an additional facilitator or resource if supervisor is unavailable.
Serves as a front-line representative for Truman Medical Center by interviewing patients and their families or other sources to acquire demographic and financial data.
Obtains pre-certification and authorization for all patients requiring pre-approval for services.
Verifies eligibility for Medicaid, Medicare or commercial insurance by using RTE on-line verification, contacting insurance company or use of on-line TMC Managed Care Site.
Reviews, records, verifies accurate patient demographic and financial class.
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