LiveCareer-Resume

patient access coordinator resume example with 11 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Patient Needs Assessment and Referral
  • Patient Confidentiality and Data Security
  • Verbal and Written Communication
  • Calm and Effective Under Pressure
  • Helpful and Service-Oriented
  • Explaining Policy and Procedures
  • Caring and Empathetic
  • Registration and Scheduling
  • Resolving Problems
  • Building Rapport and Credibility
  • Providing Information and Resources
  • Medical Terminology
  • Punctual and Hardworking
  • Comfort with Technology and Databases
  • Patient Registration
Work History
PATIENT ACCESS COORDINATOR, 01/2017 to Current
South Shore HealthQuincy, MA,
  • Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
Optical Assistant, 08/2014 to 07/2016
VisionworksDallas, TX,
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Collaborated with optometry staff to reach individual and team goals.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Reviewed inventory levels to check medications and other materials, placed orders and restocked supplies to meet forecasted needs.
  • Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Assessed patients for eye issues and checked visual acuity, color plates and papillary function.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Conducted binocular disparity tests to assess depth perception.
Optical Assistant, 05/2010 to 05/2014
VisionworksDenver, CO,
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
  • Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
  • Reviewed inventory levels to check medications and other materials, placed orders and restocked supplies to meet forecasted needs.
  • Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Assessed patients for eye issues and checked visual acuity, color plates and papillary function.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
  • Conducted binocular disparity tests to assess depth perception.
Education
CERTIFICATE oF COMPLETION: , Expected in 05/2010 to Great Lakes Institute of Technology - Erie, PA
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Great Lakes Institute of Technology

Job Titles Held:

  • PATIENT ACCESS COORDINATOR
  • Optical Assistant
  • Optical Assistant

Degrees

  • CERTIFICATE oF COMPLETION

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: