Patient Access Coordinator Resume Example
Compiled and prepared documentation outlining production needs and supporting schedules to keep operations on target. Diligent about consulting with department leaders, vendors and team members to understand requirements and implement proactive solutions. Positive, upbeat and resourceful team player.
Skilled Scheduler familiar with compliance and documentation requirements. Hardworking professional with an organized approach.
Customer Service Associate knowledgeable of the latest trends in the market. Successful at converting calls into new sales.
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Solid team player offering a positive and cooperative attitude.
High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player capable of working well independently.
Retail Sales Associate versed in merchandising, display design and customer relations.
Customer service and sales expert able to identify customer need and deliver solutions to problems.
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Newburgh , INDeaconess Health System/Dec 2019 to Current
- Checked claims for errors, corrected issues and mailed out in a timely manner.
- Met with patients and their families to discuss medical procedures, medications, treatments and continuing care plans.
- Ran statements each month to review outstanding balances and identify accounts in need of collection processing.
- Educated patients and families on treatments, procedures, medications, continuing care and community resources.
- Supervised and evaluated percentage of activities of medical, nursing, technical, clerical, service, maintenance and other personnel.
- Relayed feedback on clinical settings' effectiveness in enabling students reach course and program goals.
- Organized and led weekly personnel meetings with 10 team members.
- Commended for maintaining safety, respect and dignity of residents.
- Oversaw implementation of patient management plans.
- Maximized efficiency, reduced delinquency and increased accuracy of billing department by developing and implementing system and process improvements.
- Coached and developed care team consistently ranked among top in region for key clinical, performance and financial outcomes.
- Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
Papillion , NECommon Spirit/Feb 2019 to Oct 2019
- Helped customers find specific products, answering questions and offering advice.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Assisted customers with account updates, new service additions and promotional offers.
- Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
- Served needs of as many as 25 patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
Boydton , VACumming Llc/Mar 2007 to Oct 2019
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Consulted with department supervisors and multiple teams to evaluate needs and discuss corrective actions for individual concerns.
- Revised production schedules to account for changing designs, shortages and other types of interruptions.
- Collaborated with management, sales and engineering to adjust plans and maintain targets.
- Submitted new system orders and completed related paperwork.
- Verified prices and computed totals to complete accurate invoices.
- Updated reports and daily logs for management use and permanent files.
- Streamlined operational efficiencies by assigning crew schedules while adhering to contractual and FAA restrictions.
- Implemented pilot overtime process to save charter outsourcing costs.
- Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
- Optimized inventory by placing timely orders and improving organization of supplies.
City , STATEA Paw Spa/Sep 2000 to Mar 2007
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Checked animals for injury and illness, writing copious notes regarding symptoms for Owners's review.
- Delivered consistent customer service to pet owners, effectively increasing repeat business by 76%.
- Laundered soiled animal bedding immediately to reduce infection, using appropriate chemicals.
- Consulted with owners and made recommendations on individual grooming needs of pets.
- Bathed approximately 10 animals per 10-hour shift.
- Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
- Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
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Resume Overview
School Attended
- Morro Bay High School
Job Titles Held:
- Patient Access Coordinator
- Cashier
- Scheduler
- Manager/Grooming of Animal Kennel
Degrees
- High School Diploma
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