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Parts Specialist Resume Example

Resume Score: 100%

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PARTS SPECIALIST
Career Overview
Dependable, hard-working Maintenance Mechanic with over 3 years of experience in Mechanical Maintenance and 2+ years as a Retail Auto Parts  Customer Service Representative 
Core Strengths
  • Task Orientation and Time Management
  • Listening and Communication
  • Retail representative Customer service skills
  • Inventory control familiarity
  • Energetic work attitude
  • Sharp problem solver
  •  Strong organizational skills
Accomplishments

  • Sales
    • Consistently generated additional revenue through skilled sales techniques.
  • Customer Interface
    • Greeted customers upon entrance and handled all cash and credit transactions.
    • Assisted customers over the phone regarding store operations, product, promotions and orders.
    ​
Work Experience
Auto ZoneJuly 2016 to CurrentParts Specialist
Charlotte, NC
  • Replenished merchandise shelves with items from the stockroom.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Computed accurate sales prices for purchase transactions.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Expressed appreciation and invited customers to return to the store.
  • Successfully interacted with customers and retail buyers to expedite orders. 
  • Assisted customers with store and product complaints.Processed merchandise returns and exchanges.
  • Replenished merchandise shelves with items from the stockroom.

    O'Reilly Auto PartsMarch 2015 to February 2016Parts Specialist
    Charlotte, NC
    • Prevented store losses using awareness, attention to detail and integrity.
    • Cross-trained and provided back-up for other customer service representatives when needed.
    • Computed accurate sales prices for purchase transactions.
    • Worked as a team member performing cashier duties, product assistance and cleaning.
    • Expressed appreciation and invited customers to return to the store.
    • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
    • Assisted customers with store and product complaints.
    • Guaranteed positive customer experiences and resolved all customer complaints.
    AMF Bowling companies / Park 10 BowlingJune 2013 to February 2015Food Service / Maintenance Mechanic/ Pin Setter
    Charlotte, NC
    •  Responsible for working with and serving customers.
    • Keeping a neat and clean work environment. 
    • Preparing, inspecting and packaging food and beverage items.
    • Ensure every crew member uses proper hygiene and sanitation methods when working with food. 
    • Used measuring instruments to inspect parts.
    • Verified that machine setups conformed to specs.
    • Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.
    Premier Property ManagementJune 2012 to June 2013Maintenance Mechanic
    Charlotte, NC
    •  Maintain cleanliness of houses, inside and outside of foreclosed homes.
    • Perform repairs, remove trash and daily maintenance lawn care.
    • Completed all repairs and maintenance work to company standards.
    • Responsible for promoting safe and clean working environment.
    • Kept supervisor informed of job progress and material requirements Managed work with little supervision.
    Educational Background
    Rocky River High School2012Business EducationCharlotte, NC, US
    Skills
    Professional and friendly, Careful and active listener, Computer literate
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    Resume Overview

    Companies Worked For:

    • Auto Zone
    • O'Reilly Auto Parts
    • AMF Bowling companies / Park 10 Bowling
    • Premier Property Management

    School Attended

    • Rocky River High School

    Job Titles Held:

    • Parts Specialist
    • Food Service / Maintenance Mechanic/ Pin Setter
    • Maintenance Mechanic

    Degrees

    • Business Education

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