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parts specialist resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Helpful Parts Specialist adept at recommending variety of automotive parts for projects. Capable of maintaining great relationships with customers and making recommendations for upsells. Experienced professional with 7-year background in automotive parts industry. Excellent communication, marketing and customer service skills.

Forklift Operator focused on safety and quality service in shipping and receiving and forklift operation. Dedicated to upholding the highest standards of professionalism on the job. Current HAACP certification.

Skills
  • Customer service skills
  • Billing and invoicing
  • Complaint handling
  • Stocking supplies
  • Cleaning and sanitizing
  • Materials movement
  • Warehouse best practices
Experience
03/2015 to Current Parts Specialist Lexus Of Maplewood | Maplewood, MN,
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Recruited and developed 2 new sales professionals in 2019.
  • Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand
  • Examined parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction.
  • Assisted over 100 customers weekly in finding parts for individual needs.
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
01/1993 to Current Automotive Technician The Hertz Corporation | Winston Salem, NC,
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
  • Detected combustible gas and refrigerant leaks using special instruments.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Troubleshot faults and devised successful solutions in a self-directed manner.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Answered customer questions and discussed options face-to-face, over the telephone and via email.
  • Removed, replaced, balanced and rotated new or used tires.
  • Kept the garage clean, organized and efficient.
  • Welded, soldered and fabricated parts to complete skilled services.
06/2004 to 12/2019 Forklift Operator Ridout Lumber Company | Fayetteville, AR,
  • Secured loads to prevent shifting or damage to items.
  • Loaded items in optimal manner to maximize work efficiency.
  • Removed incoming items from trucks and rail cars and transported materials to staging area.
  • Moved goods between warehouse locations according to shipment and storage needs.
  • Documented weight and destination production data in detailed daily logs for management review.
  • Maximized team efficiency by using equipment such as propane lift and electric lift to move materials.
  • Transported materials to and from warehouses, production lines and packaging lines.
  • Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
  • Operated with zero safety violations and consistently met deadlines for loading trailers.
  • Maintained current forklift training and certification as required by company policies.
  • Kept forklifts functional by following operating instructions, troubleshooting breakdowns and performing preventive maintenance.
  • Operated equipment with focus on safety and efficiency.
06/2004 to 12/2009 Maintenance Technician Enerpac Tool Group Corp. | Houston, TX,
  • Operated hand and power tools to complete repairs.
  • Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Inspected components of industrial equipment for accurate assembly and oversaw installations to prohibit defects, such as loose connections and frayed wires.
  • Monitored building security and safety by locking doors after operating hours and checking electrical appliances to prevent safety hazards.
  • Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems.
  • Maintained performance by cleaning and lubricating components such as filters and bearings.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Inspected electrical components to identify defects and hazards and to make necessary adjustments.
  • Diagnosed and repaired mechanical machinery issues.
  • Designed, fabricated and installed [Type] upgrades to improve existing equipment.
  • Performed general maintenance on machinery and equipment to prevent malfunctions.
  • Performed routine inspection and maintenance of equipment.
  • Cleaned and lubricated machinery shafts, bearings and gears.
  • Oversaw onsite safety compliance to safety regulations and OSHA standards.
  • Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional.
Education and Training
Expected in 05/1992 to to High School Diploma | Salem High School , Salem MO, GPA:

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Resume Overview

School Attended

  • Salem High School

Job Titles Held:

  • Parts Specialist
  • Automotive Technician
  • Forklift Operator
  • Maintenance Technician

Degrees

  • High School Diploma

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