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parts department resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hard working and energetic parts salesman and top-rated parts associate with more than 22 years ln fast-paced automotive Jessicaets.

Highlights
  • Customer service-oriented
  • Inventory control procedures
  • Materials accountability
  • Shipping and receiving
  • Resolution-oriented
  • Scheduling
  • Hazardous Materials Endorsement
Work Experience
PARTS DEPARTMENT, 07/2004 - Current
Snap-On Tools Spring Valley, CA,

Resolves customer complaints by exchanging merchandise, refunding money and adjusting bills.

Writes sales slips and sales contracts.

Shares product knowledge with customers while making personal recommendations.

Maintains friendly and professional customer interactions.

Maintains parts department staff schedule

Implemented new shop supply program to hold technicians accountable for shop supply use

Helps train new staff on procedure and policies

Posts incoming orders to maintain inventory and keep works in process going

Works with warranty clerk to help process claims

Expedites parts orders working with wholesale,retail,and internal customers

Extensive network of contacts within the automotive field

PARTS DEPARTMENT, 03/2001 - 07/2004
Snap-On Tools Springdale, AR,

Maintained friendly and professional customer interactions.

Responsible for parts transactions for used car recon program

Responsible for afterJessicaet accessories sold through new and used car departments

Trained shipping receiving staff

SERVICE ADVISOR/PARTS DEPARTMENT, 02/1996 - 03/2001
SUTHERLIN TOYOTA/AUTOWAY City, STATE,

Communicated with customers regarding vehicle issues and potential repairs.

Contributed to repeat and referral business by using strong customer service and problem solving skills.

Guided mechanics with decisions concerning repair and replacement of parts.

Ordered accurate amounts of parts and supplies to maintain necessary inventory.

Education
: AUTO BODY, Expected in 1994
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TAMPA BAY VO-TECH - TAMPA, FL
GPA:
Status -

90 HOUR AUTO BODY CERTIFICATION

AUTO BODY REPAIR

High School Diploma: , Expected in 1991
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Hillsborough High School - Tampa, FL
GPA:
Status -

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Resume Overview

School Attended

  • TAMPA BAY VO-TECH
  • Hillsborough High School

Job Titles Held:

  • PARTS DEPARTMENT
  • PARTS DEPARTMENT
  • SERVICE ADVISOR/PARTS DEPARTMENT

Degrees

  • High School Diploma

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