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Parts Assembler Resume Example

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PARTS ASSEMBLER
Professional Summary

Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.

Skills
  • Hardware and software installation
  • Technical analysis
  • Virus and Malware Prevention
  • Operating System Testing
  • Network Component Installations
  • Desktop and Laptop Installations
  • Data recovery
  • MS Office
  • Software diagnosis
Work History
Parts Assembler, 05/2019 to 06/2020
Toyoda Gosei – Lebanon, KY
  • Recognized and reported defective material and equipment to shift supervisor.
  • Inspected and tested components, assemblies and power tools for proper functionality.
  • Closely inspected parts for cleanliness and freedom from contaminants.
  • Verified part Numbers and placed parts in appropriate shipping containers.
  • Maintained excellent attendance record, consistently arriving to work on time.
Customer Service Representative, 02/2013 to 05/2018
Advance Auto Parts – Lebanon, KY
  • Educated customers on promotions to enhance sales.
  • Regularly exceeded daily sales and product add-on quotas.
  • Answered constant flow of customer calls with multiple calls in queue per minute.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Provided primary customer support to internal and external customers infast-paced environment.
  • Provided information to customers regarding charge cards and loyalty program and helped to open and activate new accounts.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Boosted sales revenue by skillfully promoting diverse product or service options.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Recommended products and services to customers, thoroughly explaining details.
  • Responded to customer requests for products, services and company information.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Worked on several I.T. related issues. Worked on the networking, printers, and any computer related problems in the store so they wouldn't have to call in a specialist.
Photo Technician, 01/2009 to 04/2010
Walmart – Lebanon, KY
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Utilized different software to perform photo editing, retouching and restoration.
  • Converted motionless photographs and motion picture film to CDs and DVDs.
  • Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
  • Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
  • Trained employees on proper procedures for handling money, printing photographs and restocking supplies.
  • Performed opening and closing procedures to keep operations running smoothly.
  • Minimized financial discrepancies by accurately analyzing report data and devising appropriate solutions.
  • Managed escalated customer orders to meet aggressive deadlines and special orders.
  • Updated tags, displays and signage for special promotions.
  • Implemented time-saving methods, which enabled photo lab to run more efficiently.
  • Provided high level of assistance to customers regarding special photo projects.
  • Accepted and completed in-person and online orders for photographs and photo merchandise.
  • Managed photo lab inventory, placing orders for toner, ink and paper when supplies were low.
Electronics Sales Associate, 01/2009 to 04/2010
Walmart – Lebanon, KY
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Lowered shrinkage by watching customers and observing potential security risks.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
  • Checked to see if requested items were available from store's inventory.
  • Processed credit and debit card payments to complete customer buying experience.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Applied knowledge of electronics products, including and products to educate prospects and customers.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
Education
GEDMarion County Adult Education Center - Lebanon, KY
Associate of Applied Science: Computer NetworkingElizabethtown Community And Technical College - Elizabethtown, KY
  • Continuing education in Computer Networking
  • Dean's List for the spring semester of 2020
  • Dean's List for the spring semester of 2016
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Resume Overview

Companies Worked For:

  • Toyoda Gosei
  • Advance Auto Parts
  • Walmart

School Attended

  • Marion County Adult Education Center
  • Elizabethtown Community And Technical College

Job Titles Held:

  • Parts Assembler
  • Customer Service Representative
  • Photo Technician
  • Electronics Sales Associate

Degrees

  • GED
    Associate of Applied Science : Computer Networking

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