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Part Time Operations Manager Resume Example

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IB
PART TIME OPERATIONS MANAGER
Summary

Dedicated Operations Manager effectively employs proven methods and cutting-edge technology to meet business performance expectations. Successful implementation of measures to cut cost, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations.

Skills
  • Workforce training
  • Contract review and recommendations
  • Workforce Management
  • Data archiving
  • Customer relationship management
  • Flexible
  • Warehouse operations
  • Client relationships
Experience
Part Time Operations Manager / The Buckle - Eau Claire , WI06/2019 - Current
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established work priorities to meet contractual obligations for schedule and installations.
  • Boosted company efficiency through technology upgrades and process improvements.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Conferred with subordinate managers each day to assess needs and optimize activities.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Implemented process improvements based on identification of productivity or quality issues.
  • Led cross-functional communication initiatives to meet account order timelines.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
Medical Receptionist / Baptist Health Care - Navarre , FL08/2016 - 11/2019
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Informed patients of financial responsibilities prior to rendering services.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
  • Processed patient payments and scanned identification and insurance cards.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Entered patient information, including insurance, demographic and health history into system to keep all records up-to-date.
  • Updated group medical records and technical library to support smooth office operations.
  • Straightened up waiting room to maintain neat and organized space.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Set up appointments for physician visits and procedures using calendar software.
Restaurant Team Member / Love's Travel Stops & Country Stores, Inc. - Comfort , TX09/2014 - 07/2016
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Education and Training
Yreka High School - City, State06/1996High School Diploma
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

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Resume Strength
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Resume Overview

School Attended

  • Yreka High School

Job Titles Held:

  • Part Time Operations Manager
  • Medical Receptionist
  • Restaurant Team Member

Degrees

  • Yreka High School - City, State 06/1996 High School Diploma

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