Part Time Operations Manager Resume Example Company Name

PART TIME OPERATIONS MANAGER

Summary

Dedicated Operations Manager effectively employs proven methods and cutting-edge technology to meet business performance expectations. Successful implementation of measures to cut cost, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations.

Skills

Workforce training
Contract review and recommendations
Workforce Management
Data archiving

Customer relationship management
Flexible
Warehouse operations
Client relationships

Experience

Part Time Operations Manager / Company Name - City, State06/2019 - Current

Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Established work priorities to meet contractual obligations for schedule and installations.
Boosted company efficiency through technology upgrades and process improvements.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Assisted in refining procedures, defining best practices and correcting reported audit issues.
Conferred with subordinate managers each day to assess needs and optimize activities.
Inspected production areas to identify and correct unsafe or unauthorized practices.
Reduced process lags and effectively trained team members on best practices and protocol.
Implemented process improvements based on identification of productivity or quality issues.
Led cross-functional communication initiatives to meet account order timelines.
Assessed, optimized and elevated operations to target current and expected demands.
Delivered positive customer experiences by implementing effective quality assurance practices.

Medical Receptionist / Company Name - City, State08/2016 - 11/2019

Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Informed patients of financial responsibilities prior to rendering services.
Took messages from patients and promptly relayed to appropriate staff.
Answered multi-line phone system and directed callers to requested personnel and departments.
Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
Processed patient payments and scanned identification and insurance cards.
Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
Prepared and sent financial statements to support bookkeeping functions.
Handled all office supply ordering including ink cartridges, toner and paper
Observed strict HIPAA guidelines at all times according to company policy.
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Greeted callers with enthusiasm, answering all phone calls by second ring.
Compiled physical and digital documents, charts and reports to meet business and patient need.
Entered patient information, including insurance, demographic and health history into system to keep all records up-to-date.
Updated group medical records and technical library to support smooth office operations.
Straightened up waiting room to maintain neat and organized space.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Set up appointments for physician visits and procedures using calendar software.

Restaurant Team Member / Company Name - City, State09/2014 - 07/2016

Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Collaborated with host, bus person and cook to serve up food and beverage options.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Education and Training

Yreka High School - City, State06/1996High School Diploma

Resume Overview

School Attended

Yreka High School

Job Titles Held:

Part Time Operations Manager
Medical Receptionist
Restaurant Team Member

Degrees

Yreka High School - City, State 06/1996 High School Diploma

Part Time Operations Manager Resume Example

Resume Score: 80%

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