Accomplished Probation Officer offering 14 years of experience specializing in caseload management, court protocols and documentation. Analytical and methodical with meticulous attention for detail. Dedicated and detail-oriented with extensive experience managing offenders, working closely with social services agencies and Sexual Offenders.
Skills
Parole board hearings
Witness testimony
Electronic monitoring
Court report documentation
File reviews
Research/due diligence
Conflict management
Inmate transport
Security procedures
Rules of conduct
Inspections
Job assignments
Active listening
Compliance standards
Risk management
Report writing
Interviewing techniques
Adult Probation
Crisis management
Crisis Prevention Intervention (CPI)
Trained in defensive tactics
Inmate rights
Restraint techniques
Strategic planning and organization
Booking procedures
Courtroom practices familiarity
Experience
08/2016 to Current
Parole and Probation AgentCounty Of San Benito – Hollister, CA,
Communicate with victims of crimes to verify that restitution was being received properly and promptly.
Refer offenders to appropriate community agencies to complete services in compliance with court orders.
Supervise adult offenders to monitor compliance with court ordered conditions.
Recommend probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
Counsel adult felony offenders with legal, substance abuse, mental health, employment and personal problems.
Manage full-cycle caseloads, including pretrial, pre-sentence and client supervision.
Assist with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
Offer transitional services for program offenders, including referral to appropriate community agencies and organizations.
Develope professional relationships with offenders through home, school, detention and community visits.
Report unusual conditions and questionable items to supervisor for corrective action.
Assist probationers with resolving housing, employment and social services problems.
Observe and recommend special community services opportunities to support offenders.
Collecte probationer conduct information from community individuals, family members and government agency representatives.
Complete statistical analysis by developing, updating and maintaining statistical and related records and reports.
Check residential probationers for adherence to curfew and compliance with rules.
Track information for summary documentation to strengthen case outcomes.
Aid senior leadership during executive decision-making process by preparing offender reports for corrective action planning.
Evaluate and write comprehensive goals in relation to individuals being supervised on a sexual offender caseload.
Correspond and collaborate with law enforcement, prosecuting attorneys, social services agencies, judges, court staff and other victim advocacy groups.
Act as liaison between victims and law enforcement agencies to assist with filing police reports and explain informed consent.
Coordinate referrals and crisis counseling services and programs to victims and witnesses of sexual crimes.
Write individual safety and crisis plans and assess ongoing risk assessments to decrease further harm.
Interview victims and recorded impact statements for records and court proceedings.
Maintain caseload of up to 40 clients, managing case status reports for each.
Maintain records of victim contacts for use in emergency or crisis situations.
Present investigative analytical methods and findings in court.
Test fluids and tissue samples for use of drugs or poisons.
Manage and track mapping data creation and maintenance, performing checks to oversee the compliance of individuals being supervised on a sexual offender caseload.
12/2012 to 08/2016
Correctional Sergeant (Policy Analyst/Compliance CMaryland Dept. Of Public Safety And Correctional Services – City, STATE,
Assigned daily tasks and responsibilities to employees and filled out daily work logs.
Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
Coordinated shakedowns to locate and remove unauthorized items.
Managed 10 employees and supervised 200 offenders in a pre-trial setting.
Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
Supervised visitation and checked visitors for proper identification and contraband.
Maintained order in building and on grounds of pre-trial setting.
Supervised and made cell assignments.
Oversaw assigned court trips for jailers, maintaining security of staff and public.
Monitored disciplinary and medical lockups every 30 minutes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to policy and procedure.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Improved operations by working with staff members and offenders to find workable solutions.
Motivated and encouraged staff members to communicate more openly and constructively with each other.
Conducted audits on internal controls and developed reports on findings.
Managed completion of planned audits, reviewed records and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review.
Facilitated successful internal and external audits through sound and thorough documentation.
Communicated audit findings by preparing and disseminating final reports to facility administrators.
Identified weaknesses of existing control systems and made suggestions for remediation.
Assessed potential risks, evaluated controls and conducted compliance testing.
Provided suggestions to improve management control weaknesses.
Performed information system audits to manage internal controls and assess risks.
Determined and detailed gaps in process, procedure and system controls.
Created and implemented audit program that could identify risks and assess compliance requirements.
Analyzed audit areas' design and operational effectiveness.
Devised and initiated corrective strategies to improve compliance.
Administered internal auditing programs through use of data analytics software.
Appraised adequacy of internal control systems by completing audit questionnaires.
Wrote detailed reports explaining policy actions and impacts.
Identified and reviewed roadblocks to desired updates and developed possible resolutions.
Checked documentation for appropriate coding, catching errors and making revisions.
Performed descriptive and multivariate statistical analyses of facility procedures.
01/2007 to 12/2012
Correctional Officer I/IIMaryland Dept. Of Public Safety And Correctional Services – City, STATE,
Inspected cells and conducted random searches of common areas.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Detected potential threats and quickly defused conflicts.
Maintained clear and open communications with facility areas to support safe operations.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Supervised residents during meal distribution and intake, recreation time and work-site performance.
Applied non-violent response tools and physical restraint during problematic situations.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
Instructed inmates on work detail and oversaw work-site transportation.
Performed warrant pick-ups and turnovers at other jails and prisons.
Responded to inquiries regarding to inmate information using ABS (Arrest Booking System), OCMS (Offender Case Management System), FIRM (Institution Incident Report Manager), CJIS (Criminal Justice Information System); NCIC (National Crime Information Center); METERS.
Education and Training
Expected in 05/2016 to to
Master of Science: Human Service Administration University of Baltimore - Baltimore, MD, GPA:
Expected in 05/2014 to to
Bachelor of Science: Criminal Justice Coppin State University - Baltimore, MD, GPA:
Expected in 06/2006 to to
High School Diploma: Mergenthaler Vocational-Technical High School - Baltimore, MD, GPA:
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Resume Overview
School Attended
University of Baltimore
Coppin State University
Mergenthaler Vocational-Technical High School
Job Titles Held:
Parole and Probation Agent
Correctional Sergeant (Policy Analyst/Compliance C