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Parent Coordinator Resume Example

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PARENT COORDINATOR
Summary

Results-driven Parent Coordinator, Twenty eight years in the community service sector. Highly personable, with extraordinary attention to detail. A talent for gaining trust.Creative and resourceful professional. Quickly masters new skills and processes new information. Diplomatic and gracious with a desire to deliver exceptional customer service. A motivated service professional skilled at networking, media outreach and relationship development. Flexible and versatile team player who maintains a sense of humor under pressure.Community Specialist adept at gathering and analyzing community cultural, educational, social and demographic data to develop local programs. Exceptional communication and public speaking skills.








































Highlights
  • MS Office
  • Strong communicator
  • Ability to interact with people
  • Prior work experience in school settings
  • Ability to work with parents, students and schools staff
  • Outlook
  • ARIS
  • Professional Demeanor
  • Classroom management
  • Professional demeanor
  • Planning/ and coordinating school events
  • Team player
  • Public speaking
  • Good people skills
  • Ability to trouble shoot complex issues when necessary
Experience
New York City Department of Education August 2003 to July 2010 Parent Coordinator
Brooklyn, New York
  • Greeted Parents upon entrance and handled inquiries and concerns
  • Assisted Parents over the phone regarding questions and concerns
  • Responded to questions regarding Department of Education, Rules and regulations.
  • Database maintenance
  • Assisted in the managing of the school's contact database
  • Verified, edited and modified parent members' information
  • Scheduled and facilitated informations sessions, meeting and workshops
  • Planned and scheduled social outings and events
  • Increase attendance at parent meetings
  • Create parent events and workshops
  • Bolster communication between school staff and parents
  • Working with Community Based Organizations
  • Assist the Principal with parents' questions and concerns
  • Helping parents use ARIS
  • Conducting outreach to parents
  • Make connections with community based organizations to increase community support
  • Assisted students and staff in building relationships with external partners
  • Assists in coordinating, improving and maintaining community services and relationships
Department of Education January 2011 to November 2010 GED Outreach Coordinator
New York City, New york
  • Administer Exams
  • Answerer calls/questions and concerns
  • Data processing
  • Outreach
  • Customer Service
  • Proctor GED Exams
Department of Education January 1985 to January 2003 Educational Associate Paraprofessional
New York City, New York
  • Assist classroom teachers with student instruction.
  • Technology Associate Paraprofessional providing instruction to students across the curriculum using educational software.
  • Assist with classroom management.
  • Assist with instructional planning.
Macy's October 2003 to January 2004 Sales Associate
New York, New York
  • Processed an average of 75 transactions each day in a timely manner.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Consulted with customers on the latest styles and trends.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Communicated store policy violations to the leadership team in a timely manner.
  • Informed customers about all product lines and services offered by the company.
Lane Bryant October 1999 to January 2000 Sales Associate
New York, New York
  • Answered customers' questions and addressed problems and complaints in person and via.
  • phone.Opened and closed.
  • the store, which included counting cash drawers.
  • Helped customers select products that best fit their.
  • personal needs.
Sears May 1983 to March 1985 Sales Associate
New York, New York
  • Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Collaborated with customer service team members to give exceptional service throughout the entire shopping.and purchasing experience.
Mail Handlers Benefit Plan March 1980 to June 1981 Customer Service Representative
New York, New York
  • Answered customers' questions and addressed problems and complaints in person and via phone.Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified time frames.
  • Addressed customer service inquiries in a timely and accurate fashion.Maintained up-to-date records at all times.Developed effective relationships with all call center departments through clear communication.
Education
Medgar Evers College 2015 Bachelor of Arts: Liberal Arts Brooklyn, New York
Samuel J. Tilden High School High School Diploma Brooklyn, New York
Additional Information
  • Additional Information Culturally-sensitive.Courteous demeanor. Self-starter. Energetic work attitude. Skilled multi-tasker. Telephone inquiries specialist. Adaptive team player. Detail-oriented and deadline-driven. Increased parental involvement by 80 percent.
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Resume Overview

Companies Worked For:

  • New York City Department of Education
  • Department of Education
  • Macy's
  • Lane Bryant
  • Sears
  • Mail Handlers Benefit Plan

School Attended

  • Medgar Evers College
  • Samuel J. Tilden High School

Job Titles Held:

  • Parent Coordinator
  • GED Outreach Coordinator
  • Educational Associate Paraprofessional
  • Sales Associate
  • Customer Service Representative

Degrees

  • Bachelor of Arts : Liberal Arts
    High School Diploma

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