Parent Coordinator Resume Example
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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Results-driven Parent Coordinator, Twenty eight years in the community service sector. Highly personable, with extraordinary attention to detail. A talent for gaining trust.Creative and resourceful professional. Quickly masters new skills and processes new information. Diplomatic and gracious with a desire to deliver exceptional customer service. A motivated service professional skilled at networking, media outreach and relationship development. Flexible and versatile team player who maintains a sense of humor under pressure.Community Specialist adept at gathering and analyzing community cultural, educational, social and demographic data to develop local programs. Exceptional communication and public speaking skills.
Highlights
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Experience
07/2003 to 06/2010 Parent Coordinator Aspire Public Schools | Stockton, CA,
- Greeted Parents upon entrance and handled inquiries and concerns
- Assisted Parents over the phone regarding questions and concerns
- Responded to questions regarding Department of Education, Rules and regulations.
- Database maintenance
- Assisted in the managing of the school's contact database
- Verified, edited and modified parent members' information
- Scheduled and facilitated informations sessions, meeting and workshops
- Planned and scheduled social outings and events
- Increase attendance at parent meetings
- Create parent events and workshops
- Bolster communication between school staff and parents
- Working with Community Based Organizations
- Assist the Principal with parents' questions and concerns
- Helping parents use ARIS
- Conducting outreach to parents
- Make connections with community based organizations to increase community support
- Assisted students and staff in building relationships with external partners
- Assists in coordinating, improving and maintaining community services and relationships
2011 to 10/2010 GED Outreach Coordinator Xlfleet | Worcester, MA,
- Administer Exams
- Answerer calls/questions and concerns
- Data processing
- Outreach
- Customer Service
- Proctor GED Exams
01/1985 to 01/2003 Educational Associate Paraprofessional Xlfleet | Detroit, MI,
- Assist classroom teachers with student instruction.
- Technology Associate Paraprofessional providing instruction to students across the curriculum using educational software.
- Assist with classroom management.
- Assist with instructional planning.
10/2003 to 01/2004 Sales Associate Xlfleet | Foothill Ranch, CA,
- Processed an average of 75 transactions each day in a timely manner.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Helped customers select products that best fit their personal needs.
- Maintained visually appealing and effective displays for the entire store.
- Consulted with customers on the latest styles and trends.
- Kept the showroom clean and maintained neat, orderly product displays.
- Completed floor replenishment to guarantee size availability and promote customer satisfaction.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Communicated store policy violations to the leadership team in a timely manner.
- Informed customers about all product lines and services offered by the company.
09/1999 to 2000 Sales Associate Ttec | Kansas City, KS,
- Answered customers' questions and addressed problems and complaints in person and via.
- phone.Opened and closed.
- the store, which included counting cash drawers.
- Helped customers select products that best fit their.
- personal needs.
05/1983 to 03/1985 Sales Associate Sears | City, STATE,
- Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Collaborated with customer service team members to give exceptional service throughout the entire shopping.and purchasing experience.
04/1980 to 06/1981 Customer Service Representative Mail Handlers Benefit Plan | City, STATE,
- Answered customers' questions and addressed problems and complaints in person and via phone.Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified time frames.
- Addressed customer service inquiries in a timely and accurate fashion.Maintained up-to-date records at all times.Developed effective relationships with all call center departments through clear communication.
Education
Expected in 2015 Bachelor of Arts | Liberal Arts Medgar Evers College, Brooklyn, New York
High School Diploma | Samuel J. Tilden High School, Brooklyn, New York
Additional Information
- Additional Information Culturally-sensitive.Courteous demeanor. Self-starter. Energetic work attitude. Skilled multi-tasker. Telephone inquiries specialist. Adaptive team player. Detail-oriented and deadline-driven. Increased parental involvement by 80 percent.
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Resume Strength
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Resume Overview
School Attended
- Medgar Evers College
- Samuel J. Tilden High School
Job Titles Held:
- Parent Coordinator
- GED Outreach Coordinator
- Educational Associate Paraprofessional
- Sales Associate
- Sales Associate
- Sales Associate
- Customer Service Representative
Degrees
- Bachelor of Arts
- High School Diploma
