Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Meticulously organized Teller proficient in time management. Offer professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Versatile Banking professional successful at cross-selling bank products and services. Hardworking and outgoing team member skilled in cash handling processes and management principles. Capable teller with outstanding background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind. Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Promoting customer engagement with positive attitude and winning smile. Searching for new teller position with busy bank that values honesty and commitment to excellence.

  • Strategic decision-making
  • Reporting requirements
  • Relationship building and management
  • Advanced clerical knowledge
  • Night and safe deposit procedures
  • Compliance, banking laws and regulations
  • People-oriented
  • Positive
  • Ledger and balance sheet competency
  • Cash handling
  • Excellent time management skills
  • Sale expertise
  • Cash handling expertise
  • Detail-oriented
  • Cheerful
  • Goal-oriented
  • Self-sufficient
Work History
02/2019 to 12/2020 Paramedical Examiner Southern Health Partners | Alabaster, AL,
  • Observed and reported customer conditions and health incidents for comprehensive screening.
  • Checked and documented vitals such as blood pressure, height and weight.
  • Processed reports, including patient care records, legibly, accurately and promptly.
  • Packaged and shipped samples to laboratory for processing.
  • Maintained professionalism when communicating with client and answering questions.
01/2013 to 02/2019 Registered Medical Assistant Southern Health Partners | Asheville, NC,
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared and administered medications to alleviate patient symptoms.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Followed all appropriate procedures to minimize patient's exposure to radiation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to supervising attendant.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
01/2013 to 02/2018 Registered Medical Assistant Spokane Teachers Credit Union (Stcu) | Spokane, WA,
  • Monitored test accuracy using quality controls.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Oriented and trained new staff on proper procedures and policies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Implemented care and efficiency improvements to support and enhance office operations.
06/1998 to 07/2011 Teller Pay-O-Matic | City, STATE,
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Exceeded quarterly sales goals.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Executed customer transactions of money orders and checks.
  • Created strategies to develop and expand sales of services to existing customer which resulted in [Number]% increase in annual revenue.
  • Coordinated daily cash reconciliation in high-volume location.
  • Maintained balancing record with accuracy.
  • Processed quarterly vault and ATM audits with zero error rate.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Prepared, sorted and distributed reports to appropriate branches.
  • Executed wire transfers.
  • Sold traveler's checks and money orders.
  • Collected payments.
  • Organized, stocked and maintained teller window area.
  • Bolstered understanding of products and services by enrolling in available training classes and seminars offered.
  • Maintained teller drawer to perform bank transactions.
  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
  • Assisted estimated customers and remained poised and professional even in high-stress situations and when dealing with irate individuals.
  • Served needs of customers in busy environment.
  • Maintained friendly and professional customer interactions.
  • Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction ratings.
Expected in 09/1999 Associate of Science | Dowling College, Oakdale, NY GPA:
Expected in 09/2006 Associate of Arts | Suffolk Commumity College, Brentwood, NY, GPA:
Expected in 01/2013 Associate of Science | Medical Assisting Southeastern Institute - Charlotte, Charlotte, NC GPA:
  • Promoted to Lead Teller based on superior performance.
  • Resolved product issue through consumer testing.
  • Successfully trained new tellers.
  • Maintained a positive net cash flow for months at a time.

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School Attended

  • Dowling College
  • Suffolk Commumity College
  • Southeastern Institute - Charlotte

Job Titles Held:

  • Paramedical Examiner
  • Registered Medical Assistant
  • Registered Medical Assistant
  • Teller


  • Associate of Science
  • Associate of Arts
  • Associate of Science

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