To obtain a position in the customer service field that will allow me to utilize my interpersonal skills to provide customer service and yield results.
Summary of Skills
Great leadership skills
Conflict resolution
Customer acquisition
Customer service
Inventory management
Outgoing personality
Adaptible to change
Efficient under pressure and stress
Fast learner
Computer proficient
Enthusiastic
Professional Experience
Packaging SpecialistJan 2015 to Current Johnson & Johnson - Depuy Synthes － Raynham, MA
Highly regulated medical company.
Supervised material flow, storage and global order fulfillment.
Unloaded, picked, staged and loaded products for shipping.
Operated SAP shipping system efficiently and accurately.
Worked at a rapid pace to meet tight deadlines.
Worked efficiently with no supervision.
AgentJun 2014 to Dec 2014 American Income Life Insurance Company － Burlington, MA
Obtained Producer's License by passing state exam.
Recruited prospects to begin working under my management.
Trained recruited agents.
Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.
Processed applications, payments, corrections, endorsements and cancellations.
Shift ManagerJul 2013 to Jun 2014 Papa John's Pizza － Fall River, MA
Promoted from crew member to shift manager in 3 months.
Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Developed and maintained exceptional customer service standards.
Education
2011B.M.C. Durfee High School － Fall River, MA
Received John & Abigail Adams Scholarship for advanced scores on MCAS testing.
Elected as Class Vice President for 2 consecutive years.
Elected as Student Body Vice President.
Business ManagementBristol Community College － Fall River, MAGPA: John & Abigail Adam's Scholarship
