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Packaging QA Engineer Team Lead/ Coordinator Resume Example

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PACKAGING QA ENGINEER TEAM LEAD/ COORDINATOR
Summary
Packaging Lab QA Team Lead coordinator with knowledge of ISTA Packaging Standards. Leads a team of 3. Responsible for testing product and reporting data to Corporate buyers and Corporate QA. Responsible for in-house cost savings solutions for product to with- stand distribution environment of parcel deliveries to customers. Fiduciary Analyst with a unique background in International offshore accounting expertise. Highly skilled in customer relations within international markets including London, Canada & Bermuda with a keen ability to analyze control and timely financial information that supports corporate goals and objectives. Leader with broad international experience, creative with proven ability to solve difficult business problems, consistently obtained high performance through leadership, planning, organizational & team building skills. Detailed focused with a track record and comprehensive knowledge of A/P, A/R and general postings, customer service, administrative and purchasing. Recognized by management for strong work ethics, strong customer service, flexible, meeting goals and deadlines and creating strong working relationships either external or internal. Knowledgeable in AS400, Qlikview, Access Databases, GT Nexus, Flex PM, Kronos, Safety classes, Accounts Receivable and Payables.
Skills
Microsoft Word, Excel, Access, Outlook, Lotus notes email and PowerPoint, Lawson accounting system, and BAYAS accounting system, AS400, and Database applications, Qlikview, Flex PM, Kronos, Coupe- Web-based spend management tool. Training classes in Code of Ethics, Compliance & Leadership training and WOC Safety.
Experience
02/2015 to Current
Packaging QA Engineer Team Lead/ CoordinatorWilliams Sonoma Inc － Olive Branch, MS
  • Maintains Access Database for Packaging Engineers in the Olive Branch/East Coast Distribution Centers and our Global Packaging teams in Asia, Europe, India and Philippines with third party test packing reports from external vendors, In-house Drop Test from the Manufacturers to include our Merchandise Teams overseas (Country of origin- China, Thailand, Hong Kong, Indonesia, India, Vietnam, USA, Philippines, and Mexico) and Packaging updates to include our QA Europe offices on changes or revision in packaging materials or cost.
  • Supports internal packaging labs with administrative duties to include test lab reports, Access, Excel reports, and Purchasing of supplies.
  • Responsible for the Weekly Productivity Reports forecast and budget, MTD and YTD (hours verses Cartons Shipped for a Weekly CPH comparison), Weekly Inventory Movement/Unit per Pallet/ Capacity Reports and Labor Management Reports for the Memphis/Olive Branch DC and Regional DC's/ Furniture Hubs.
  • Monitors UPS in transit damage units and cost within the retail division on weekly and yearly basis along with the DC trends Direct to customer division and returns replacement report from customer service within the Memphis and Olive Branch DC's.
  • Collaborate and work with all DC operations management, corporate quality assurance, and inventory management, merchant teams, sourcing and buying.
  • Responsible for daily new sku report in Qlik View and GT Nexus reports to include PO's on the water.
01/2005 to 01/2008
Fiduciary Analyst/Customer ServiceMarsh & McLennan － Memphis, TN
  • Marsh, the world's leading risk and insurance service firm, provides advice and transactional capabilities to clients in over 100 countries.
  • Achieved the highest performance rating in planning and reporting for all 3 years.
  • Managed accurately and timely recordings of client's funds exceeding up to $18 Million per day.
  • Implemented productively programs & quality improvement programs.
  • Forecasted Balances for assigned balance sheet accounts and prepared balance sheet accounts.
  • This includes variance explanations comparing actual results to prior year.
  • Monitored Fortune 500 company's accounts to assure insurance policies would not be cancelled with their assigned market provider.
  • Maintains database of information for assigned Bermuda office and retained all backup relating to the assignment to include special projects.
  • Interacted with insurance company representatives to resolve premium and commission differences.
  • Reconciled activity/financials and identified /resolved variances between documentations source and general ledger.
  • Saved $300K each month in collecting bad debts aging over 60 days, critically evaluated processes implementing new and revised processes and procedures for improved efficiency.
  • Initiate and processed wire forms, ensured disbursements were approved and rush payments released on emergency basis.
  • Maintained and generated reports with cash disbursement information along with ensuring compliance with SOX controls and accounting policies.
01/1998 to 01/2004
Maintenance/Purchasing AdministratorWilliams Sonoma Inc － Memphis, TN
  • Data entry and purchasing support for maintenance department inventory control division.
  • Generated high productivity in cost accounting and materials management on leased and owed forklifts, copy & fax machines, batteries, office supplies, packing supplies, maintenance/housekeeping supplies and monogramming supplies for all departments within the distribution center including Memphis, Olive Branch & New Jersey locations.
  • Provide follow ups on issues and discrepancies effectively with internal and external customers.
  • Worked closely with corporate accounting and purchasing departments to perform all job functions while adhering to the company's policy and procedures.
Education and Training
1990
Associate of Arts: accountingState Tech of Memphis － Memphis, TN
Skills
accounting receivable and payables,  Bayas AS400 accounting system, administrative duties, AS400, balance sheets, budgets, corporate accounting, cost accounting, clients, customer service, data entry, databases, Database applications, DC Environment, email, fax machines, financials, forklifts,   general ledger, inventory management, inventory control, Kronos, Lawson, Leadership training,  Lotus notes,  materials management,  Access Database, Excel, Outlook, PowerPoint, Microsoft Word,  Packaging, policies, processes, purchasing, quality assurance, quality improvement, QA, reporting, retail, Safety, Qlik View
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Resume Overview

Companies Worked For:

  • Williams Sonoma Inc
  • Marsh & McLennan

School Attended

  • State Tech of Memphis

Job Titles Held:

  • Packaging QA Engineer Team Lead/ Coordinator
  • Fiduciary Analyst/Customer Service
  • Maintenance/Purchasing Administrator

Degrees

  • Associate of Arts : accounting

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