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Package Handler Resume Example

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PACKAGE HANDLER
Skills
  • Shipping and receiving
  • Purchase order verification
  • Labeling and boxing
  • Product packing
Professional Summary

Experienced Package handler with over 2 years of experience . Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Resourceful Customer service worker with 5 years of experience. Follow written or verbal directions to carry out efficient work moving, storing and packaging Merchandise . Safety-driven and adaptable with good planning and problem-solving abilities.

Work History
Package Handler, 10/2018 to 02/2020
Company Name - City, State
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Sorted items according to its destination.
  • Assembled, sealed and loaded packages into correct trucks.
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Labeled packages according to instructions provided on work orders.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient Timeframe shipments.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Customer Service Representative, 03/2016 to 09/2018
Company Name - City, State
  • Regularly exceeded daily sales and product add-on quotas.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Educated customers on promotions to enhance sales.
  • Responded to customer requests for products, services and company information.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Leveraged sales expertise to promote Product or Service and capitalize on upsell opportunities.
  • Boosted sales revenue by skillfully promoting diverse Product or Service options.
Shift Leader/ Key Holder , 03/2013 to 05/2016
Company Name - City, State
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Assigned daily employee tasks and monitored activity and completion.
  • Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Executed lean manufacturing initiatives to support continuous improvement and facilitate on-time performance.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Collaborated with internal teams to streamline operations across materials handling, production and shipping.
  • Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Tracked daily production, inventory usage and any notable incidents on behalf of Job titles to support operational planning and strategic decision making.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Oversaw talented team of NumberJob titles by actively communicating project information, remedying issues and delivering positive feedback.
  • Planned and adjusted daily shift needs based on seasonal, weekly or hourly business demands.
  • Regulated pricing, inventory count and supply during shift hours.
  • Coached team members in techniques necessary to complete job tasks.
  • Alerted customers to upcoming sales events and promotions.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Loan Officer Assistant, Data Quality Control. , 01/2009 to 02/2012
Company Name - City, State
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
  • Assisted with timely loan closing and funding activities with efficient management of task checklists.
  • Liaised with clients to guide through loan closing process and skillfully handle any concerns.
  • Communicated with customers daily to request information and complete paperwork.
  • Cultivated productive relationships with clients, realtors and title/escrow officers to increase profits and expand customer base.
  • Documented borrower's information in loan processing system and resolved any discrepancies.
  • Monitored key dates to obtain information by deadlines.
  • Assembled important paperwork and disclosures for borrower.
  • Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
  • Produced and submitted completed loan packages to title and escrow professionals.
  • Assessed customer account histories to determine previous compliance with payment plans and loan terms.
  • Verified credit histories, personal references and employment backgrounds for each applicant.
  • Filed completed loan applications with underwriting and made approval or denial recommendations.
  • Set up, stored and updated customer files, department records and regulatory paperwork.
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Education
Associate of Applied Arts: : Broadcast Journalism, 01/2004Green River Community College - City, State
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Resume Overview

School Attended

  • Green River Community College

Job Titles Held:

  • Package Handler
  • Customer Service Representative
  • Shift Leader/ Key Holder
  • Loan Officer Assistant, Data Quality Control.

Degrees

  • Associate of Applied Arts : : Broadcast Journalism , 01/2004

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