Package Handler Resume Example Grey Hound

PACKAGE HANDLER

Professional Summary

Careful Package Handler with over 3 years of experience in material handling, shipping and receiving. Safely operates forklifts and conveyors with ability to manually lift up to 75 pounds. Offering strong work ethic and flexible schedule.

Accomplishments

Resolved product issue through consumer testing.
Collaborated with team of 10 in the development of IQOR 2.5.

Work History

Grey Hound - Package HandlerHouston , TX04/2014 - 02/2015

Prepared pallets of boxes for easy transportation between customer and storage locations.
Used hand-held scanners and physical logs to accurately track item movements.
Prevented load shifting or damage by using bracing and strapping techniques.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility.
Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Safely transported packages and fragile items using pallet jack, fork lift equipment avoiding accidents and mishaps.
Removed jams and unblocked conveyor system to maintain flow of goods.
Attached identifying tags to containers to mark with identifying shipping information.
Inspected in going and outgoing shipments to verify accuracy and prevent errors.
Handled inventory control and cycle counting procedures.
Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.

Fed EX - Pack Handler/ Fork Lift Driver Houston , TX

Worked in team environment to maintain high levels of productivity.
Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Unloaded trucks and rail cars and moved materials to staging area.
Safely operated lifting devices, including lift beams, swivel-hooks, hoists and forklifts.
Checked items against documentation for accuracy.
Loaded warehouse trailers using stand up truck forklift.
Removed plastic and straps from pallets to facilitate unloading.
Located proper slots on storage racks and set pallets in place with forklift.
Completed regular checks of incoming freight in staging area each day.
Packed items into appropriate containers for shipment.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Stacked merchandise on both partial and full pallets and removed empty pallets from sales floor.
Maneuvered forklift safely in congested and confined areas using communication and Visibility .
Loaded, transported and stacked materials.

Texas Department Of Criminal Justice - Correctional OfficerHouston , TX06/2018 - 07/2020

Maintained custody and control of 700 inmates housed in minimum security unit.
Investigated attempted escapes and conducted searches for escaped inmates.
Established positive working relationships and maintained boundaries with resident offenders.
Searched building and grounds, living quarters and work areas for contraband.
Completed dorm sanitation and maintenance checks and reported results to management.
Built solid relationships with staff and residents to keep institution safe and secure.
Made rounds at specified intervals and conducted head counts and roll calls.
Tracked inmates through head counts, visitor logs and scheduled activities.
Inspected work sites and crew trucks for contraband, cleanliness and safety.
Conducted routine and emergency head counts.
Supervised inmates clearing debris from roadways and drains.
Identified facility openings and designated inmates to housing units.
Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
Notified victims of upcoming inmate releases.
Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
Supervised and directed juvenile movement during various activities on and off campus.

IQOR - Customer Service RepresentativeHosuton, TX02/2015 - 10/2017

Answered constant flow of customer calls with up to 6 calls in queue per minute.
Responded to customer requests for products, services and company information.
Answered customer telephone calls promptly to avoid on-hold wait times.
Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Collected customer feedback and made process changes to exceed customer satisfaction goals 96%.
Offered advice and assistance to customers, paying attention to special needs or wants.
Evaluated account and service histories to identify trends, using data to mitigate future issues.

Skills

Education

09/2016America Intercontinental University Houston, TXAssociate of Science: Criminal Justice

Resume Overview

Companies Worked For:

Grey Hound
Fed EX
Texas Department Of Criminal Justice
IQOR

School Attended

America Intercontinental University

Job Titles Held:

Package Handler
Pack Handler/ Fork Lift Driver
Correctional Officer
Customer Service Representative

Degrees

Associate of Science : Criminal Justice

Package Handler Resume Example

Resume Score: 80%

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