Owner Operator Truck Driver resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Skilled equipment operator with expertise in resolving customer service issues. Bringing over 20 years of related experience, advanced inspection skills and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety.
Safety-focused with outstanding work ethic. Follows all rules of road and operation of equipment.
Solid safety record with strong commitment to efficient operations and customer satisfaction. Highly organized and vigilant with defensive driving expertise. Result-oriented in high-stress situations with talents in operating multiple types of equipment.
Hardworking and reliable with a strong ability to learn quickly. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Route
Clean MVR
Cargo handling
Customer-oriented
Efficient trip planner
Dependable and reliable
Courteous and polite demeanor
Air Brake Certification
Managed incidents
Class B CDL license
Mechanical recoveries
Experience
Owner/Operator Truck Driver, 01/2018 to Current Fort Transfer – Baton Rouge, LA,
Conducting pre-inspections to keep trucks reliable and well-maintained.
Obtained and maintained proper delivery authorization and pickup documentation.
Loaded, balanced and secured product to safely transport goods.
Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Conducted vehicle inspections prior to and after every trip and performed minor repairs, including fluid checks and refill if necessary and fuse and bulb replacement as well as any small repairs that didnt require any specialized tools to keep truck functional.
Retained valid proof of insurance and registration in vehicle at all times.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Applied defensive driving and safety techniques to prevent accidents.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Conducted emergency roadside repairs, including changing tires, replacing light bulbs and installing fuses and tire chains.
Maintained safe driving habits to protect property and general public on roadways.
Notified customers of delayed deliveries due to weather and product availability issues, decreasing calls to support lines by 80%.
Conducted preventive maintenance, checking gages, readings and fluid changes while executing truck cleans and completing advanced mechanical repairs.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Recorded expenses and maintained receipts.
Delivered customer orders to homes and places of business within established time frames.
Owner/Operator Tow Truck Driver, 01/2015 to 11/2017 Comfort Systems Usa – Charlottesville, VA,
Applied defensive driving and safety techniques to prevent accidents.
Conducted vehicle inspections prior to and after every trip and performed minor repairs, including fluid levels and fill if needed and any repiars that didnt require any specialized tools to keep truck functional.
Responded to roadside assistance requests to provide tows and other types of support.
Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Obtained and maintained proper delivery authorization and pickup documentation.
Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance.
Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Processed shipment documents neatly and efficiently for each load.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Conducted emergency roadside repairs, including changing tires, replacing light bulbs and installing fuses and tire chains.
Recorded expenses and maintained receipts.
Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Conducting pre-inspections to keep trucks reliable and well-maintained.
Balanced and handled expense accounts for each trip.
Retained valid proof of insurance and registration in vehicle at all times.
Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
Delivered customer orders to homes and places of business within established time frames.
Dispatcher, 12/2013 to 12/2014 Extreme Towing Inc. – City, STATE,
Maintained current knowledge of all personnel in field and all completed deliveries or delays.
Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
Answered customer requests with information about product availability, shipping information and status updates.
Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Kept detailed and updated records of calls in physical and electronic databases.
Reported delays, accidents or other traffic and transportation situations.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Scheduled and dispatched over 100 daily roadside assistance calls based on caller locations and available employees.
Tracked all changes in computer system to keep records current and accurate.
Managed daily delivery and work schedules to maximize coverage.
Accurately and efficiently responded to over 100 daily requests.
Answered 150 calls per 12 hour shift to answer customer questions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Education and Training
GED: , Expected in 03/1992 Emily Griffith Technical College - Denver, CO GPA:
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