Dedicated and customer-oriented systems professional committed to resolving high performance computer problems in a timely and thorough manner to maintain uptime. With a 25-year experience in giving technical support to small, middle and high-end systems such as desktop, workstations, gaming PCs, printers and parts, and general networking LAN and WAN, always providing rapid client-centered solutions. Highly skilled at software sales and installation, upgrades, updates and hardware sales and replacement, specialized in top of the line assemblies, virus removal and performance tweaks. Strong command over Microsoft Windows XP - 7 - 8. Seeks a role with opportunities of long term professional growth and development, which allows to exploit his abilities in detecting needs and problems, solving them and accomplishing the customer satisfaction. Seeking a position as a Computer Technician utilizing software troubleshooting and hardware installation skills to maximize the overall efficiency of company.
Advanced knowledge of diagnostic techniques
Diagnosed hardware and software failures and resolved technical issues with a 99% success rate.
Technical Support, Clients, Sales, And Sales, Basis, Corrective Maintenance, Mac, Maintenance, Printers, Solutions, Wireless, Workstations, Satisfaction, Accounts For, It Support, Cases, Claims, Deployment, Imaging, Leads, Pcs, Sales Leads, Customer Service, Data Backup, Excel, File, Lan, Microsoft Office, Microsoft Windows, Microsoft Windows Xp, Ms Office, Networking, Outlook, Powerpoint, Receptionist, Retail Sales, Sales And, Self-starter, Windows 7, Windows 8, Windows Xp, Word, Assembly, Telecommunications, Associate, Radio Systems, Engineer, Telecommunications Engineer
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