Owner And Operator Resume Example Enhance Performance Center

OWNER AND OPERATOR

Professional Summary

Customer-focused professional with successful career in marketing of healthcare and nutrition services. Detail oriented team player with expertise in administrative support.

Skills

Office management
Marketing
Administrative support
Strong MS Office Skills including Word, Excel, PowerPoint and Outlook
Knowledge of Quickbooks

Customer and client relations
Patient Scheduling
Social media experience
Records management
Data Entry

Work History

Jan 2006 - Sep 2018Owner and OperatorEnhance Performance Center - Round Rock, Texas

Managed day-to-day business operations, including accounting, finance, payroll, HR, marketing and public relations.
Website design and management experience.
Collected and documented patient medical information such as blood pressure and weight.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Taught patients about nutritional supplements, health care procedures and care plan instructions.
Scheduled patient appointments for busy chiropractic practice with revenues of $[Amount] annually.
Gathered forms, copied insurance cards and [Action] to collect patient information for billing and insurance filing.
Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
Sanitized, restocked and organized exam rooms and medical equipment.
Performed variety of therapies on patients, including electric muscle stimulation, cold laser therapy, paraspinal thermal scans and mechanical traction.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Coordinated front office duties, including customer service, patient scheduling and billing.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Maintained current and accurate medical records for over 500 patients.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Implemented [Software] for digitizing and organizing over [Number] medical records.
Participated in nutrition education classes for area schools to educate students on planning and preparing healthy meals.
Functioned as resource for community, giving presentations on nutrition and demonstrating healthy meal preparation.
Researched and formulated health enhancement plans for specific illness sufferers.
Designed and assembled promotional tools for use at community health fairs to provide education on nutrition and wellness.
Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Posted payments to accounts and maintained records.
Observed strict procedures to protect sensitive patient information, including medical records and payment data.
Made contact with insurance carriers to discuss policies and individual patient benefits.
Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
Ensured that payroll taxes were submitted on time and within constraints of Internal Revenue Service.
Processed gross pay, state and federal tax withholding, social security, Medicare and other deductions for all employees.
Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Devised and deployed online marketing plans with effective SEO, social media and viral video campaign strategies.
Transformed corporate website and social media platforms to better engage customers and promote sales.
Developed backend-tracking URLs to measure campaign results and determine ROI.

Dec 2004 - Dec 2005Administrative AssistantVinmar International Ltd. - Houston, TX

Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation including obtaining proper travel visas for sales group.
Created detailed expense reports.
Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
Sorted, opened and routed incoming correspondence and deliveries to help petrochemical sales group respond quickly to business and customer requirements.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.

Dec 2001 - Sep 2003Sales and Marketing AssistantIconic Group Inc. - Tallahassee, FL

Assisted call-in customers with questions and orders.
Maintained relationships with high schools and universities

Education

Aug 2003Bachelor of Science: Business MarketingFlorida State University | Tallahassee, FL

Aug 2001Associate of Arts: Business ManagementPolk State College | Winter Haven, FL

Resume Overview

Companies Worked For:

Enhance Performance Center
Vinmar International Ltd.
Iconic Group Inc.

School Attended

Florida State University
Polk State College

Job Titles Held:

Owner and Operator
Administrative Assistant
Sales and Marketing Assistant

Degrees

Bachelor of Science : Business Marketing
Associate of Arts : Business Management

Owner and Operator Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes