Owner and Operator Resume Example
I am currently seeking a management position in the auto industry with top-notch products and high-end customers. As an avid car enthusiast I'm excited to transition into the next chapter of my life; remaining surrounded by my passion. I would enjoy exhibiting my skills on a larger scale at a franchise dealership.
My strengths include strategic and analytical approach to solving problems combined with a motivational leadership style to optimize employee talent. I am detailed-oriented, and dedicated to cultivating efficient environments for serve customers needs and exceed expectations.
- Analytical problem solver
- Extensive personal network
- Team Oversight
- Relationship building
- Client Service
- Negotiation
- Strategic Planning
- Business Development
- Financial Management
- Marketing
- Coaching and mentoring
- Positive and friendly individual
- Self motivated
- Hard worker
- Good communication skills
- Excellent negotiation skills
- Team building/leadership
- Ability to overcome objections
- Ability to analyze customer needs
- Extensive detailing knowledge
- Finance knowledge
- Ability to monitor live auctions
- Mechanical knowledge
- Extensive brand knowledge across the industry
- Management experience
West River Academy is a private high school with international accreditation.
City , STATE04/2018 - 01/2021
For the last three years I have owned and operated my own pre-owned car dealership. During this period of time I have gained substantial experience and knowledge about the auto industry. We averaged 15 cars sold a month.
- 1-Purchase vehicles from auction, vehicle appraisal and pricing, pre-sale repair, detail, sell vehicles, as well as consign vehicles for customers and offered professional auto detailing to the public.
- 2-Managed day-to-day business operations, including accounting, finance, HR, marketing (including social media) and public relations.
- 3- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Conducted end-of-month profit reporting for all used vehicle sales.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Drafted sales contracts and warranty documents to facilitate sales transactions.
- Negotiated and finalized used car pricing and contract terms.
- Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
- Answered telephone and email inquiries from potential customers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Completed registration paperwork and sales documentation.
- Prepared purchased vehicles and completed final delivery checks.
- Responded to customer enquiries via telephone and email.
- Negotiated vehicle prices and secure financing for customers.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Negotiated purchase prices and explained sales, warranty and optional products.
- We averaged 15 cars sold a month.
Kyle can you say that you supervised and trained staff?
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
City , STATE12/2017 - 04/2018
This position entailed navigating sales with high end clients. My primary responsibility was to assist clients in finding the best vehicle for their situation. I enjoyed working for the Tulleys, but when an opportunity opened for me to own my own dealership I had to take it. I averaged 12 cars sold a month.
- 1- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- 2- Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- 3- Completed sales contracts, purchase documentation, registration paperwork and dealership records.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Responded to customer enquiries via telephone and email.
- Demonstrated vehicles and features, and conduct test drives.
- Negotiated vehicle prices and secure financing for customers.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Offered comprehensive knowledge of vehicle operations and brand features.
- Completed registration paperwork and sales documentation.
City , STATE02/2017 - 12/2018
This was my first time in a sales environment and I instantly fell in love with the industry. Macmulkin was a great place to start my sales career. I quickly learned that I preferred working with a product that I had more passion for, hence the move to BMW. I averaged 18 cars sold a month at MacMulkin.
- 1-Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- 2-Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options
- 3- Negotiated purchase prices and explained sales, warranty and optional products.
- Completed sales contracts, purchase documentation, registration paperwork and dealership records.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
- Answered telephone and email inquiries from potential customers.
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Resume Overview
School Attended
- West River Academy
Job Titles Held:
- Owner and Operator
- New Car Salesman
Degrees
- High School Diploma
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