LiveCareer-Resume

owner and operator resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

I am currently seeking a management position in the auto industry with top-notch products and high-end customers. As an avid car enthusiast I’m excited to transition into the next chapter of my life; remaining surrounded by my passion. I would enjoy exhibiting my skills on a larger scale at a franchise dealership.

My strengths include strategic and analytical approach to solving problems combined with a motivational leadership style to optimize employee talent. I am detailed-oriented, and dedicated to cultivating efficient environments for serve customers needs and exceed expectations.

Skills
  • Analytical problem solver
  • Extensive personal network
  • Team Oversight
  • Relationship building
  • Client Service
  • Negotiation
  • Strategic Planning
  • Business Development
  • Financial Management
  • Marketing
  • Coaching and mentoring
  • Positive and friendly individual
  • Self motivated
  • Hard worker
  • Good communication skills
  • Excellent negotiation skills
  • Team building/leadership
  • Ability to overcome objections
  • Ability to analyze customer needs
  • Extensive detailing knowledge
  • Finance knowledge
  • Ability to monitor live auctions
  • Mechanical knowledge
  • Extensive brand knowledge across the industry
  • Management experience
Education
West River Academy Dana Point, CA, Expected in 2016 High School Diploma : - GPA :

West River Academy is a private high school with international accreditation.

Work History
Cars & Coffee Motors - Owner and Operator
City, STATE, 04/2018 - 01/2021

For the last three years I have owned and operated my own pre-owned car dealership. During this period of time I have gained substantial experience and knowledge about the auto industry. We averaged 15 cars sold a month.

  • 1-Purchase vehicles from auction, vehicle appraisal and pricing, pre-sale repair, detail, sell vehicles, as well as consign vehicles for customers and offered professional auto detailing to the public.
  • 2-Managed day-to-day business operations, including accounting, finance, HR, marketing (including social media) and public relations.
  • 3- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Conducted end-of-month profit reporting for all used vehicle sales.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Drafted sales contracts and warranty documents to facilitate sales transactions.
  • Negotiated and finalized used car pricing and contract terms.
  • Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
  • Answered telephone and email inquiries from potential customers.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Completed registration paperwork and sales documentation.
  • Prepared purchased vehicles and completed final delivery checks.
  • Responded to customer enquiries via telephone and email.
  • Negotiated vehicle prices and secure financing for customers.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • We averaged 15 cars sold a month.

Jessicacan you say that you supervised and trained staff?

Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.

Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.

Tulley BMW - New Car Salesman
City, STATE, 12/2017 - 04/2018

This position entailed navigating sales with high end clients. My primary responsibility was to assist clients in finding the best vehicle for their situation. I enjoyed working for the Tulleys, but when an opportunity opened for me to own my own dealership I had to take it. I averaged 12 cars sold a month.

  • 1- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • 2- Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • 3- Completed sales contracts, purchase documentation, registration paperwork and dealership records.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Responded to customer enquiries via telephone and email.
  • Demonstrated vehicles and features, and conduct test drives.
  • Negotiated vehicle prices and secure financing for customers.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Completed registration paperwork and sales documentation.
MacMulkin Chevrolet And Cadillac - New Car Salesman
City, STATE, 02/2017 - 12/2018

This was my first time in a sales environment and I instantly fell in love with the industry. Macmulkin was a great place to start my sales career. I quickly learned that I preferred working with a product that I had more passion for, hence the move to BMW. I averaged 18 cars sold a month at MacMulkin.

  • 1-Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • 2-Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options
  • 3- Negotiated purchase prices and explained sales, warranty and optional products.
  • Completed sales contracts, purchase documentation, registration paperwork and dealership records.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
  • Answered telephone and email inquiries from potential customers.

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Resume Overview

School Attended

  • West River Academy

Job Titles Held:

  • Owner and Operator
  • New Car Salesman
  • New Car Salesman

Degrees

  • High School Diploma

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