Owner and Director of Online Education Resume Example
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OWNER AND DIRECTOR OF ONLINE EDUCATION
Professional Overview
Motivating and talented online education specialist driven to inspire students to pursue academic and personal excellence. Strives to create a challenging and engaging learning environment in which students become life-long scholars and learners.
Skill Highlights
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Core Accomplishments
- Improved student retention by 33% by implementing a communication program with faculty and student that included faculty training and program assessments.
- Helped more than 50 at risk participants reach their educational goals.
- Created training processes for four separate departments.
- Developed 10 training manuals for 10 training seminars within two years.
Professional Experience
Owner and Director of Online Education
April 2013 to CurrentCompany Name － City, State
April 2013 to CurrentCompany Name － City, State
- Integrated technology into an online training website for professional adjudicators.
- Developed training programs for adjudicators in instrumental music, vocal music, dance and cheerleading.
Adjunct Online Faculty
July 2013 to CurrentCompany Name － City, State
July 2013 to CurrentCompany Name － City, State
- Instructed through lectures, discussions and demonstrations in business, marketing, sales, and research methods at the BA and MBA level.
- Designed and created daily lesson plans for activities.
- Conducted small group and individual activities based on differentiated learning needs.
Dean of Business and General Studies
July 2012 to April 2013Company Name － City, State
July 2012 to April 2013Company Name － City, State
- Evaluated online course content prepared by instructors.
- Monitored costs and created budget reports for management for the implementation of the new learning management system.
- Developed training program for faculty to improve student success in attendance, retention, grade point average, and graduation rates.
- Taught weekly internal classes for the new learning management system to more than 300 students.
- Integrated technology into the online learning platform with Webex.
Director of Operations
December 2008 to July 2012Company Name － City, State
December 2008 to July 2012Company Name － City, State
- Trained a staff of 10 employees on student retention, student attendance and participation.
- Monitored four project budgets each school year.
- Monitored project schedules for three projects at a time.
- Developed and managed annual operating budgets for one Los Angeles area campus and one Windsor area campus.
- Developed and shared best practices across the company, including student retention and state testing.
- Boosted company efficiency through technology upgrades and process improvements such as a bar scanner to control the tracking of student paperwork connected to funding.
- Mentored, coached and trained 10 team members.
Vice President of Sales
February 2007 to December 2008Company Name － City, State
February 2007 to December 2008Company Name － City, State
- Planned and executed national sales department improvements, updating the company's approach to marketing, cost analysis, presentations and territory establishment.
- Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.
- Retained and ensured proper handling and care of 150 existing client accounts.
Associate Dean
June 2005 to November 2006Company Name － City, State
June 2005 to November 2006Company Name － City, State
- Counseled undergraduates in regard to educational and professional goals.
- Served as an Academic Advisor for 500 undergraduate students each year. Organized recruitment and admission events for prospective students. Developed and taught classroom and online courses in business and general education. Chaired the Faculty Development Committee and led quarterly faculty forums.
Vice President of Operations and Sales and Customer Service Manager
March 1994 to February 2004Company Name － City, State
March 1994 to February 2004Company Name － City, State
- Increased market share by 20% over the course of the first year.
- Created and directed sales team training and development programs.
- Generated monthly and annual sales reports.
- Achieved a 50% increase in sales in year one and 35% in year two as Sales Manager.
- Negotiated and closed contracts with strategic partners including Cheerleaders of America.
- Resolved an average of 10 customer complaints per month regarding sales and service.
- Monitored customer preferences to determine focus of sales efforts.
Education
Ed.D. : Educational Leadership, 2011University of Phoenix － City, State, United States
Educational Leadership and Curriculum Development
MBA : Business Administration, 2003University of Phoenix － City, State, United States
Business Administration
Bachelor of Science : Business Management, 1999University of Phoenix － City, State, United States
Business Management
Skills
- MS Office
- Learning Management Systems: Blackboard, e-College, Moodle
- Online Meeting Systems: Webex, Wiggio, Go to Meeting
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Resume Overview
School Attended
- University of Phoenix
Job Titles Held:
- Owner and Director of Online Education
- Adjunct Online Faculty
- Dean of Business and General Studies
- Director of Operations
- Vice President of Sales
- Associate Dean
- Vice President of Operations and Sales and Customer Service Manager
Degrees
- Ed.D. : Educational Leadership , 2011
MBA : Business Administration , 2003
Bachelor of Science : Business Management , 1999
