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Outreach & Marketing Manager Resume Example

Resume Score: 80%

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OUTREACH & MARKETING MANAGER
Professional Summary

Highly skilled professional with strong work ethic and commitment to excellence. Outstanding communication and interpersonal skills; demonstrated abilities in managing sensitive, confidential and high-profile matters with discretion and professional tact. Proficient in multi-tasking with a keen eye for detail; adept in meeting deadlines; strong ability for troubleshooting using good judgment.

Skills
  • Interpersonal and written communication
  • Team Leadership
  • Accountable & self-motivated
  • Improving Efficiency
  • Customer Service
  • Microsoft Office
  • Electronic Calendar scheduling
  • Fostering business relationships
  • Insurance knowledge
  • Risk/client assessment and analysis
  • Account management
  • Administrative support
Work History
Outreach & Marketing Manager, 06/2019 to Current
Healthy Smiles – Brooklyn, NY
  • Work collaboratively with the Director on strategies to engage more students in struggling schools to enroll in the program.
  • Initiate discussions with school leaders such as principals, parent coordinators, community school directors, school nurses within the NYSDOE and other community organizations to boost outreach and highlight programs successes.
  • Participate in and attended Community Health advisory conferences, parent coordinator meetings and any other school events in order to develop and deepen partnerships to enhance enrollment success.
  • Pre-visits to schools to assure logistics/space can accommodate dental services.
  • Initiated outbound administrative requests by phone and in writing to maintain communication with our community partners and related organizations.
  • Assist with resolving issues by partnering with staff to share and implement customer service initiatives.
  • Updated and maintained database of existing and potential contracts in Trello CRM.
Broker Producer, 04/2011 to 07/2017
USI – New York, NY
  • Awarded "Top Sales Producer" for exceeding revenue target by nearly doubling revenue goal
  • Achieved "Peak" status for consistently performing above-average status in sales production on a quarterly basis
  • Exceeded annual sales forecast by $100,000 in the 3rd year of sales & $150,000 in 4th year of sales
  • Assisted in the management and growth of existing LPL book of business of over 2000+ law firms in the northeast while soliciting, preparing and submitting new accounts for marketing and placement in Bar sponsored insurance programs
  • Developed and maintained in depth knowledge of industry information; rules & regulations; new products & services; target markets; changes in coverage
  • Gathered, reviewed and analyzes data about a firm's unique risk and liaised with carrier underwriters to develop the best possible coverage solution
  • Assisted with the division's marketing development strategy, including preparation of marketing campaign material for client presentations and mass email distribution to elevate brand awareness and support business growth
  • Produced ad hoc reports and documents for senior team members
Sales Administrator/Executive Assistant, 01/2008 to 04/2011
USI – New York, NY
  • Played a proactive role with the transition of a new carrier roll over in over 6 states which entailed receiving and providing training on new forms, systems and workflow methods to ensure the successful maintenance of a large book of business and boost in profitability
  • Provided direct administrative support to the VP of Broker Sales demonstrating the ability to improvise, improve procedures and meet demanding deadlines in a fast paced environment
  • Obtained Property & Casualty License
  • Developed strong underwriting & account management skills by acting as a liaison for the sales unit, interfacing with underwriters to ensure timely, compliant and processing of applications, producer agreements, E&O certificates & licenses
  • Assisted various business groups with document organization and dissemination during acquisitions
  • Facilitated communications amongst multiple departments, ensuring excellent sales support and customer service
Executive/Legal Assistant, 09/2005 to 12/2007
Law Office Of Christopher James Patsos – New York, NY
  • Managed calendar, docketed depositions/hearings, coordinated meetings and conference calls with chambers and defense counsel; followed up preparation of agenda and notification to participants involved in case
  • Drafted court documents such as Summons & Complaints, Bill of particulars & Discovery Demands including trial preparation
  • Reviewed internal and external inquiries and determined corrective action plan to resolve issues
  • Responsible for screening calls and dispatching to appropriate parties, ordering office supplies and facilitating the smooth functioning of the office
  • Assisted with billing, travel arrangements, timesheets and expense reports
Education
Bachelor Of Arts: Interdisciplinary Human Services, 2014
City College Of New York Of The City University Of New York, The - New York, NY
  • Graduated magna cum laude
  • Recipient of Quest Scholarship
  • Dean's List Spring 2013
Languages
Bilingual, Fluent in Spanish
Certifications, Awards & A vocational engagements

Licensed P&C Broker

Peak Award, USI Affinity May 2016

"Top Sales Producer" Peak Award, USI Affinity May 2015

Roots, Wounds, Words Workshop, Summer 2019

Writing Our Lives Workshop - Intro to Essay, Fall 2018

Writing Our Lives Workshop, Spring 2017

Writing Our Lives Workshop, Fall 2017

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Healthy Smiles
  • USI
  • Law Office Of Christopher James Patsos

School Attended

  • City College Of New York Of The City University Of New York, The

Job Titles Held:

  • Outreach & Marketing Manager
  • Broker Producer
  • Sales Administrator/Executive Assistant
  • Executive/Legal Assistant

Degrees

  • Bachelor Of Arts : Interdisciplinary Human Services , 2014

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