Outreach & Marketing Manager Resume Example Healthy Smiles

OUTREACH & MARKETING MANAGER

Professional Summary

Highly skilled professional with strong work ethic and commitment to excellence. Outstanding communication and interpersonal skills; demonstrated abilities in managing sensitive, confidential and high-profile matters with discretion and professional tact. Proficient in multi-tasking with a keen eye for detail; adept in meeting deadlines; strong ability for troubleshooting using good judgment.

Skills

Interpersonal and written communication
Team Leadership
Accountable & self-motivated
Improving Efficiency
Customer Service
Microsoft Office

Electronic Calendar scheduling
Fostering business relationships
Insurance knowledge
Risk/client assessment and analysis
Account management
Administrative support

Work History

Outreach & Marketing Manager, 06/2019 to Current
Healthy Smiles – Brooklyn, NY

Work collaboratively with the Director on strategies to engage more students in struggling schools to enroll in the program.
Initiate discussions with school leaders such as principals, parent coordinators, community school directors, school nurses within the NYSDOE and other community organizations to boost outreach and highlight programs successes.
Participate in and attended Community Health advisory conferences, parent coordinator meetings and any other school events in order to develop and deepen partnerships to enhance enrollment success.
Pre-visits to schools to assure logistics/space can accommodate dental services.
Initiated outbound administrative requests by phone and in writing to maintain communication with our community partners and related organizations.
Assist with resolving issues by partnering with staff to share and implement customer service initiatives.
Updated and maintained database of existing and potential contracts in Trello CRM.

Broker Producer, 04/2011 to 07/2017
USI – New York, NY

Awarded "Top Sales Producer" for exceeding revenue target by nearly doubling revenue goal
Achieved "Peak" status for consistently performing above-average status in sales production on a quarterly basis
Exceeded annual sales forecast by $100,000 in the 3rd year of sales & $150,000 in 4th year of sales
Assisted in the management and growth of existing LPL book of business of over 2000+ law firms in the northeast while soliciting, preparing and submitting new accounts for marketing and placement in Bar sponsored insurance programs
Developed and maintained in depth knowledge of industry information; rules & regulations; new products & services; target markets; changes in coverage
Gathered, reviewed and analyzes data about a firm's unique risk and liaised with carrier underwriters to develop the best possible coverage solution
Assisted with the division's marketing development strategy, including preparation of marketing campaign material for client presentations and mass email distribution to elevate brand awareness and support business growth
Produced ad hoc reports and documents for senior team members

Sales Administrator/Executive Assistant, 01/2008 to 04/2011
USI – New York, NY

Played a proactive role with the transition of a new carrier roll over in over 6 states which entailed receiving and providing training on new forms, systems and workflow methods to ensure the successful maintenance of a large book of business and boost in profitability
Provided direct administrative support to the VP of Broker Sales demonstrating the ability to improvise, improve procedures and meet demanding deadlines in a fast paced environment
Obtained Property & Casualty License
Developed strong underwriting & account management skills by acting as a liaison for the sales unit, interfacing with underwriters to ensure timely, compliant and processing of applications, producer agreements, E&O certificates & licenses
Assisted various business groups with document organization and dissemination during acquisitions
Facilitated communications amongst multiple departments, ensuring excellent sales support and customer service

Executive/Legal Assistant, 09/2005 to 12/2007
Law Office Of Christopher James Patsos – New York, NY

Managed calendar, docketed depositions/hearings, coordinated meetings and conference calls with chambers and defense counsel; followed up preparation of agenda and notification to participants involved in case
Drafted court documents such as Summons & Complaints, Bill of particulars & Discovery Demands including trial preparation
Reviewed internal and external inquiries and determined corrective action plan to resolve issues
Responsible for screening calls and dispatching to appropriate parties, ordering office supplies and facilitating the smooth functioning of the office
Assisted with billing, travel arrangements, timesheets and expense reports

Education

Bachelor Of Arts: Interdisciplinary Human Services, 2014
City College Of New York Of The City University Of New York, The - New York, NY

Graduated magna cum laude
Recipient of Quest Scholarship
Dean's List Spring 2013

Languages

Bilingual, Fluent in Spanish

Certifications, Awards & A vocational engagements

Licensed P&C Broker

Peak Award, USI Affinity May 2016

"Top Sales Producer" Peak Award, USI Affinity May 2015

Roots, Wounds, Words Workshop, Summer 2019

Writing Our Lives Workshop - Intro to Essay, Fall 2018

Writing Our Lives Workshop, Spring 2017

Writing Our Lives Workshop, Fall 2017

Resume Overview

Companies Worked For:

Healthy Smiles
USI
Law Office Of Christopher James Patsos

School Attended

City College Of New York Of The City University Of New York, The

Job Titles Held:

Outreach & Marketing Manager
Broker Producer
Sales Administrator/Executive Assistant
Executive/Legal Assistant

Degrees

Bachelor Of Arts : Interdisciplinary Human Services , 2014

Outreach & Marketing Manager Resume Example

Resume Score: 80%

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