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Outreach Manager Resume Example

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OUTREACH MANAGER
Professional Summary

Effective and resourceful Outreach Manager, with nearly 10 years experience in solid waste management, and over two decades experience in communications and outreach. Proven experience in successful project management and program planning, grant writing and budget management, managing staff, and significantly improving the organization's public perception and recognition.

Skills
  • Budget development and management
  • Outreach marketing
  • Staff Management
  • Excellent presentation skills
  • Effective grant writer
  • Communicating complicated information to a general audience
  • Weebly and Word Press website management
  • Project management
  • Program development
  • Effective team leader
  • Managing communications channels
  • Effective written and verbal communication
  • Relationship building and management
  • Data collection
  • Customer service
Work History
Outreach Manager, 07/2012 to Current
Company Name – City, State
  • Communications management for all district programs and needs.
  • Annually develop and implement program plans, and multi-year communications and outreach strategy.
  • Over six years, brought in $481,563 in grant funding, while writing and implementing associated programming.
  • Develop and manage annual budgets; work closely with the General Manager to assimilate outreach budget into district annual budget.
  • Supervise staff, interns, AmeriCorps service members and volunteers.
  • Conduct community workshops & presentations to educate public about composting, recycling, waste reduction and solid waste management law in Vermont.
  • Project management including planning collection events, outreach events, and social media outreach campaigns.
  • Analyze, interpret and implement solid waste management policy and law, and communicate details of the law to multiple audiences via website, social media, print materials, media campaigns and presentations.
  • Create partnerships with community organizations to increase the reach of CVSWMD messaging.
  • Provide interviews, press releases, advertising and talking points to television, radio and newspaper media.
  • Work closely with the CVSWMD General Manager and Board of Supervisors to develop strategic messaging for sensitive issues as needed.
  • Confer with representatives of local governments to assess and meet community needs.
  • Develop and create programs and monitor effectiveness against individual participant needs.
  • Coordinate schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness.
  • Recruit, interview and hire staff members offering exceptional talent, bringing a wide range of skills to team.
  • Develop team communications and project management tool for weekly outreach staff meetings.
Communications Instructor, 01/2011 to 05/2016
Company Name – City, State
  • Educated students on effective communication applying variety of instructional techniques, including hands-on curriculum.
  • Created and supervised Service Learning Projects, in which students engage in real-world work for non-profit organizations, while achieving their educational objectives.
  • Projects have included: creating a brochure, website and logo for a senior living center, developing a donor list and publicity plan for an Empty Bowls fundraiser event, and creating a plan for litter control and education in the city of Montpelier.
  • Monitored student progress through test administration and adapted learning plans to optimize progress.
  • Introduced students to an array of digital media outlets, communication concepts, and communication platforms.
PUBLIC RELATIONS COORDINATOR, 06/2009 to 06/2011
Company Name – City, State
  • Integrated public relations into overall marketing strategy to promote Audubon Guides series of apps for iPhone and iTouch.
  • Press hits for Audubon Guides included New York Times, Chicago Tribune, Miami Herald, Orange County Register, Boston Globe, MacWorld, Mac Life and many others.
  • Wrote and edited content for client websites.
  • Wrote, edited, and coordinated timing of press releases, distributed to national media contacts.
  • Maintained and updated online press room featuring fact sheets about each app, press releases, and images for publications.
FREELANCE WRITER AND MARKETING CONSULTANT, 01/1992 to 01/2013
Company Name – City, State
  • Publication credits include: Writer Magazine, Vermont Business Magazine, the Times Argues Sunday Magazine, and a multitude of regional parenting publications, as well as the Hardwick (VT) Gazette, and the Valley (MA) Advocate.
  • Created websites for skidschool.us, anjalibudreski.com yogamountaincenter.com (now defunct).
  • Wrote and proofread blog and social media posts, website copy and articles.
  • Consulted with editors to shape story and eliminate any errors.
  • Maintained current understanding of industry and genre trends, enhancing writing and marketing success.
  • Completed accurate and polished formatting in line with publishing standards prior to submission.
PUBLICITY AND OFFICE MANAGER, 03/2008 to 03/2012
Company Name – City, State
  • Conceptualized and managed website, guccvt.org.
  • Digitalized church communications, including newsletter, social media, and internet presence.
  • Managed events publicity from press releases to social media.
Education
Liberal Arts And General StudiesGreenfield Community College - City, State

Attended two years, then transferred to Smith College. No degree.

Master Composter Program: 2013
University of Vermont Extention Service - City, State
Master Gardener Program: 1998
University of Vermont Extension Service - City, State
Master of Science: Communication, 1994
Boston University, College of Communication - City, State
Bachelor of Arts: English Literature, 1991
Smith College - City, State
Awards
  • 2014 Solid Waste Association of North America Excellence Award in Marketing for the "Did You Know" ad campaign developed and executed at Central Vermont Solid Waste Management district.
  • 2014 Solid Waste Association of North America Excellence Award in Communication digital and social media outreach at Central Vermont Solid Waste Management district.
  • 1995 Two awards for local news journalism from the Vermont Press Association.
Accomplishments
  • Wrote and managed $,815634 in grant funded programming, with exit strategy to continue programs, or pass to community partners after grant funds expired.
  • Developed five community compost sites in partnership with two housing organizations and two community organizations.
  • Brought Repair Cafes to central Vermont, collaborating with eight community partners to organize and implement fix it events throughout the region.
  • Increased sales of compost equipment 95% over four years.
  • Developed effective contactless curbside compost equipment sales system in the middle of a global pandemic to accommodate a five-fold increase in demand.
  • Developed multiple successful ad campaigns, one of which won a 2014 SWANA award.
  • Supervised team of up to four staff members.
Certifications
  • Successful Municipal and Institutional Design, Compost Facility, Maine School of Design and Northeast Recycling Council, 2017
  • True Advisor Certification for zero waste facilities, expected completion, June 1, 2021.
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Resume Overview

School Attended

  • Greenfield Community College
  • University of Vermont Extention Service
  • University of Vermont Extension Service
  • Boston University, College of Communication
  • Smith College

Job Titles Held:

  • Outreach Manager
  • Communications Instructor
  • PUBLIC RELATIONS COORDINATOR
  • FREELANCE WRITER AND MARKETING CONSULTANT
  • PUBLICITY AND OFFICE MANAGER

Degrees

  • Liberal Arts And General Studies
    Master Composter Program : 2013
    Master Gardener Program : 1998
    Master of Science : Communication , 1994
    Bachelor of Arts : English Literature , 1991

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